Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,202 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 59 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 49 reviews)); "Great culture and team environment" ((in 49 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,078 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jul 6, 2021

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good co workers, stable work environment

Cons

Low salary for the position

Auto-Owners Insurance Response

5y

Thank you for your review. Please feel free to reach out to us at conversation@aoins.com if you have any additional feedback you'd like to share.

4.0

Jul 3, 2021

Good changes to culture in recent months

Software developer

Recommend

CEO approval

Business Outlook

Pros

Just introduced new Work From Home program. Some positions are able to work from more than others, but it is a good start seeing as how this company had never had Work From Home as an option pre-covid. Culture is becoming more relaxed than it used to be. A more casual approach to attire is an example of this. This is due to a high turnover rate at the intern/entry-level of the company, and senior management is recognizing that changes need to be made.

Cons

Doesn't follow the core value of career opportunities for associates as rigorously as they would like you to believe. If they are going to have that as a core value of the company, it should be a priority to make that a reality for their associates. Unfortunately, I feel like there is a lot of talk and very little action surrounding this.

Auto-Owners Insurance Response

5y

Thank you for your review! We are proud of the way we have adapted our culture and look forward to our continued progress.

5.0

Jun 30, 2021

Environment

Manager

Recommend

CEO approval

Business Outlook

Pros

Family environment, working with great, knowledgeable people.

Cons

Very conservative, but not always to fault.

Auto-Owners Insurance Response

5y

Thank you for sharing your feedback! We value the family feel of our company's culture.

Viewing 853 - 855 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Vendor Management Coordinator

Auto/Physical Damage Claims Representative