Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,200 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 61 reviews)); "Great culture and team environment" ((in 53 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 46 reviews)); "Coworkers below management were all great to work with" ((in 41 reviews)); "Bonuses are good." ((in 28 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 80 reviews)); "Poor management and consistently understaffed" ((in 74 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "Work from home program is disappointing at 1 day a week even after being home for over a year." ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,076 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,076 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Apr 14, 2025

Under paid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pension, 401k matching, additional ancillary benefits

Cons

Low pay and lack of career advancement

Auto-Owners Insurance Response

1y

Thank you for providing your feedback. We appreciate your input and encourage you to email us at conversation@aoins.com so that we can learn more about your concerns.

2.0

Apr 11, 2025

Not the best place to work

Section specialist

Recommend

CEO approval

Business Outlook

Pros

Cafeteria at Home Office Workday ends at 4:30

Cons

Lack of training. Lack of clear and consistent communication. Difficult to be considered for internal opportunities. Not fully vested in retirement until after 5 years. Very Bureaucratic

Auto-Owners Insurance Response

1y

Thank you for taking the time to share your feedback. We value all input as it helps us identify areas for improvement and work toward a better workplace for everyone. We encourage you to reach out to us directly at conversation@aoins.com with more details so we can better understand and address these issues.

4.0

Apr 8, 2025

Good Place to work

Field claim representative

Recommend

CEO approval

Business Outlook

Pros

Work life balance opportunity for employees

Cons

Severely underpaid compared to other insurance companies

Auto-Owners Insurance Response

1y

Thank you for sharing your review! We prioritize Opportunities for Associates as one of our core values.

Viewing 103 - 105 of 1,076 Reviews

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