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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,077 total reviews)
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Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 31, 2011
Recommend
CEO approval
Business Outlook

Pros

As others have already stated, the company's financials are incredibly sound. There are few companies in the world that can state such continued growth throughout their existence and to proudly state that they have not had to perform layoffs due to financial concerns. In addition, the company provides very good benefits to their employees including bonuses that are not based on merit (for better or worse), 401K, and health benefits for a price that is hard to compete with in the industry. Also, as an employee, I found that if I voiced my goals to my manager and worked hard to push myself professionally, my manager was able to help me achieve those goals and offer me further opportunities in my career.

Cons

Many of the same characteristics that have proven beneficial to the company financially have also proven a detriment to it's employee morale and ability to attract new talent. The company institutes a very conservative investment mentality which, unfortunately, has bled into their approach to managing their employees as well. The pay scale here is not nearly as competitive as other companies offer. The management team will try to convince you that the other benefits more than offset the differences, but the truth of the matter is that for most average to above average employees, other companies compensate you at least equally, if not more so. Honestly, it is a disincentive to work hard here as the bonus is based nearly entirely on how long you've worked with the company and very little to do with whether you actually deserve it or not. That type of evaluation would take much more diligence for management to consider. While the pay scale is a bit annoying, the most flagrant offense that you take as an employee is the prolific micromanagement that takes place. Several other people have discussed the check-ins from a management standpoint and using your tardiness as a performance evaluation tactic. I can say from experience that this truly is often a primary point of evaluation when an employee is being reviewed. There is a complete lack of consideration for what modern employees consider to be appropriate for a work environment. Requiring all employees to wear ties, even when their position has zero external contact, a one hour lunch that begins at exactly noon and ends at exactly one, and little-to-no educational assistance unless it is a part of the CPCU or FLMI educational track. So much for anyone looking to further a business career with an MBA. These are just a few of the common complaint that most employees have. Unfortunately, many of these same employees settle for this environment instead of looking elsewhere. This fear of losing a job and/or being unsuccessful is what Auto-Owners seems to rely on. I've heard several managers say that "the grass isn't always greener" on the other side. Well, I can say from experience that... actually, yes it is.

1.0
Apr 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Stable company-claim no layoffs in almost 100 years, Christmas & incentive bonus, retirement matching plan, pension, full benefits, company vehicle with field position (comes with stipulations), lots of nice co-workers.

Cons

Work load for claim reps is unmanagable (150+ open files/rep is low count for position) and puts the employee in a bad position given the nature of the job. Reviews are often subjective and do not provide clear feedback on how to move forward toward promotions. Pay is significantly lower than industry average, even when factoring in bonuses. Yearly reviews rarely result in raises in excess of 2% regardless of level of performance. Management appears to neglect staffing shortages in claims division. Travel for training is required and employees have to share rooms and are not provided adequate transportation. Company vehicle is tracked for GPS and driving habits, and associates are required to pay $.16 per mile driven for personal miles. Company expectation is that employees stay at work as long as it takes to complete workload based on company claims handling guidelines.

2.0
Apr 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Good insurance and retirement plan. You are vested in a pension after 5 years and there is an okay profit sharing plan as well. If you can bite the bullet and conform to strict 8-4:30 schedule and professional attire (ties required for men) without complaint then you are "great". Great co-workers, these are some of the nicest people I've ever met.

Cons

They pipe music overhead. Company is very "top heavy" when it comes to management decisions. Not really a flexible schedule, but some managers will bend the rules. Crappy sick time policies. Promotions and transfers for better opportunities are not transparent. Positions are not posted. Promotions appear to be based on a "timeline" rather than on actual talent. Pay below industry average.

Viewing 1057 - 1059 of 1,077 Reviews

Glassdoor has 1,201 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.