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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      3.1

      47% would recommend to a friend

      (1,076 total reviews)
      avatar

      Jamie P. Whisnant

      52% approve of CEO

      53% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Diversity & inclusion

      2.7

      Senior management

      2.6

      Compensation and benefits

      Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Mar 22, 2025

      Good

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and good structure

      Cons

      Poor pay to lower level employees

      avatar
      Auto-Owners Insurance Response
      1y
      Thank you for sharing your review! We agree, our people are what make this a great workplace.
      2.0
      Mar 6, 2025

      Good culture, poor pay and benefits.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is good. Coworkers are friendly and you are given the ability to make decisions with minimal oversight as long as you can back up why you did something. Advancement opportunities are available, especially if you are able to move geographically. Positive work life balance.

      Cons

      Pay is sub-par and some of the lowest in the industry. Benefits are standard to substandard. There are no “extra” or “special” perks that can be found at other companies. 401k match is below average.

      avatar
      Auto-Owners Insurance Response
      1y
      Thank you for providing your feedback. We would welcome anything additional you would like to share by emailing conversation@aoins.com.
      1.0
      Mar 3, 2025

      Lacking DEI along with training

      Auto claim representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few of the season employees were Awesome and great to work with

      Cons

      Management was lacking when it came to empathy for the customer it was all about the bottom line. I felt that the human aspect was never a option. They forgot about the Customer and who they were there to help.

      avatar
      Auto-Owners Insurance Response
      1y
      Thank you for your feedback. We are sorry to hear about your concerns, and we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so that we can learn more about this.
      Viewing 109 - 111 of 1,076 Reviews
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      ReviewsAuto-Owners Insurance reviews

      Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.