Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at Auto-Owners Insurance to a friend and 52% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

48% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and great benefits" ((in 117 reviews)); "Fully funded pension (automatically vested after 5 years)" ((in 61 reviews)); "Great culture and team environment" ((in 57 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 42 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 151 reviews)); "Extremely unfair and low salaries" ((in 73 reviews)); "Poor management and consistently understaffed" ((in 71 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Poor training" ((in 32 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 5, 2026

Great atmosphere but pay is below industry average

Reviewer

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and fun people

Cons

Pay was less than other insurance companies

Auto-Owners Insurance Response

1mo

Thank you for sharing your review! We are so glad to hear you enjoyed the work environment and team members during your time with Auto-Owners.

3.0

May 1, 2026

Good culture and benefits, but heavy workload and turnover

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Good culture and good benefits

Cons

Heavy workload and lots of turnover

Auto-Owners Insurance Response

2mo

Thank you for sharing your review. We are glad to hear you enjoyed the culture and benefits and appreciate your comments regarding workload and turnover. Please feel free to email us at conversation@aoins.com with any additional feedback you'd like to share.

1.0

May 1, 2026

Terrible place to get involved in as employment or personal insurance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun group of people that were not management.

Cons

They lie to employees, clients and claimants. Zero organization, if a barber shop, you're just another head of hair. Replaceable the minute you leave your seat. Zero training, and everything thrown at you. You can't keep up and I felt bad for the claimants and all parties involved because there's no possible way to be professional and timely here. Nothing done right, just work fast to clear them out of a cue. This place is awful and worst places to work are Idaho and Utah! Utah people, management are something else. Extremely under staffed and the management.... they must be desperate to make these people managers.

Auto-Owners Insurance Response

2mo

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your colleagues but are sorry to hear about the issues you’ve raised regarding training, organization, and workload. We strive to provide a supportive environment with clear processes and adequate resources. We would appreciate any additional insight you can share by emailing us at conversation@aoins.com.

Viewing 10 - 12 of 1,077 Reviews

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great atmosphere but pay is below industry average

Good culture and benefits, but heavy workload and turnover

Terrible place to get involved in as employment or personal insurance

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