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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      3.1

      47% would recommend to a friend

      (505 total reviews)
      avatar

      Jamie P. Whisnant

      52% approve of CEO

      54% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      2.7

      Senior management

      2.6

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      505 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Sep 10, 2025

      It's a job

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits once you work there for 3+ years, the PTO gets better and the Christmas bonus goes up 1% until it's capped at 10%. Good colleagues to work with.

      Cons

      Senior leadership often promotes based on politics rather than performance. Some managers appear to consistently underperform but continue to rise through the ranks. Lack of accountability at the top has led to poor strategic decisions and low team morale. Feedback from employees is often ignored or downplayed. Not a lot of room for advancement unless you live or are willing to relocate to Michigan.

      avatar
      Auto-Owners Insurance Response
      10mo
      Thank you for providing your feedback. We appreciate the insight on your experience as it helps us improve. Please feel free to email us at conversation@aoins.com with anything additional you would like to share.
      3.0
      Sep 7, 2025

      Good Culture, Low Pay

      Personal lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams are wonderful, they are very thorough in the hiring process -- eliminating many "bad apples". Training is as thorough as it can be for the career field. While you can't learn everything, they give you a good ground to start on.

      Cons

      High workload expectations even in tough market phases where you are getting +35 calls and +40 emails daily. They prioritize your on paper metrics over relationship building despite advertising themselves as people forward. Expect to work weekends if you are well liked amongst clients. Very low pay as compared to the rest of the industry, starting pay was 47,000.

      avatar
      Auto-Owners Insurance Response
      10mo
      Thank you for providing your feedback. We are glad to hear you have had a good experience with your teams and training. We appreciate your insights to help us improve and would welcome any additional input you would like to share by emailing conversation@aoins.com.
      2.0
      Aug 12, 2025

      It’s just ok

      Commercial underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Some great coworkers -Work/life balance is good -good to get training and leave

      Cons

      -Management is poor. Young mgmt that is unable to lead. -Constant turnover. -pay is low -Older underwriters act more like your boss than mgmt.

      avatar
      Auto-Owners Insurance Response
      11mo
      Thank you for sharing your experience. We’re glad to hear you had positive experiences with your colleagues, work/life balance, and training opportunities. We take you concerns seriously, and we encourage you to share more details with us at conversation@aoins.com so we can better address them and continue improving our workplace.
      Viewing 13 - 15 of 505 Reviews
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