Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,200 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Great benefits such as pension and student loan assistance" ((in 115 reviews)); "Pension and 401k" ((in 63 reviews)); "Great culture and team environment" ((in 51 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Coworkers below management were all great to work with" ((in 43 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 141 reviews)); "Extremely unfair and low salaries" ((in 79 reviews)); "Poor management and consistently understaffed" ((in 75 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Work from home program is disappointing at 1 day a week even after being home for over a year." ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,076 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Oct 21, 2024

Work place

Commercial lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Friendly people. Management is helpful and knowledgable.

Cons

The pay could be better.

Auto-Owners Insurance Response

1y

Thank you for your feedback. Please feel free to email us at conversation@aoins.com if there is anything additional you'd like to share.

2.0

Oct 15, 2024

Decent

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Potential bonuses 2 x’s a year

Cons

Lack of bonus 2 x’s a year

Auto-Owners Insurance Response

1y

Thank you for providing feedback. Please feel free to email us at conversation@aoins.com if there is anything additional you would like to share.

2.0

Oct 9, 2024

Don't fall behind or you'll be pushed out the door!

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good salary. They tend to promote from within.

Cons

Understaffed and corporate is unlikely to approve more positions. You're expected to be fully-trained before your first anniversary and if you fall behind in your workload you won't get any help. You are left to yourself to try to keep your head above water. Once you get behind, you are micro managed and treated like a child. If you stand up for yourself at all or give any pushback, they'll make it very uncomfortable for you to stay there.

Auto-Owners Insurance Response

1y

Thank you for sharing your feedback. We are sorry to hear about your concerns, and we would like to know more. Please email us at conversation@aoins.com so that we can learn more about this.

Viewing 157 - 159 of 1,076 Reviews

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