Auto-Owners Insurance reviews

- Poor compensation (only pay you for 37.5 hours/week, which is touted as a pro since you 'only' have 37.5 hour work weeks, but in reality you're expected to work much more). - Training is poor: I was released from training far too soon, before I fully understood what I was supposed to be doing. Guidelines didn't exist for many situations, and even if said guidelines did exist, you were sometimes expected to find work arounds. My trainer literally came over and yelled at me when I was asking for help. If a trainee is struggling, help them, don't make them afraid to come to you for help. - Work load is too heavy. One of my fellow underwriters literally cried from stress and being overworked and the managers, who were sitting right in front of us, basically said 'that sucks. anyway...'. No care for the mental health of your employees. - Under-staffing is a constant issue.

Upper management seems really disconnected from how associates feel about decisions and policies. This has caused massive turnover in all areas of the company for multiple reasons that were slow to be addressed or weren't at all. Low salaries, small raises, HR explicitly decided to only give promotions during annual reviews so the promotion raise doesn't seem as small when lumped with your annual raise, work from home frequently treated as a threat to be taken away (by senior management, direct management doesn't do this), staffing issues which cause poor work/life balance, too strict with tracking time for salaried employees (need explicit approval to leave 5 minutes early but no issue if you stay an hour late or work through lunch), too much ambiguity for what is a high priority (leading crunch time to be all the time).