Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 59 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 49 reviews)); "Great culture and team environment" ((in 49 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(506 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

506 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 1, 2022

Great Culture Lower Pay

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Culture is very supportive and I've made many life long friends. Management truly cares when it comes to your well being. They support the decisions one must make as a BA.

Cons

Pay is almost always below industry average across the board. They are attempting to improve.

Auto-Owners Insurance Response

4y

Thank you for your review! We are proud of the welcoming and supportive culture our associates create.

3.0

Feb 1, 2022

Average

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not a very demanding a environment.

Cons

Pay is below market. Culture antiquated.

Auto-Owners Insurance Response

4y

Thank you for your review. We are sorry to hear you did not love your experience with us and we would welcome additional feedback. Please feel free to reach out to us at conversation@aoins.com and tell us more.

3.0

Jan 30, 2022

Great if you're looking to settle, lower pay if you're not

Billing representative

Recommend

CEO approval

Business Outlook

Pros

Cafeteria is great. Bonuses are pretty good.

Cons

Management and salary. They have lower salaries than other companies in the area. When the issue gets brought up, they tell you to think of the bonuses as part of your salary. They'll also mention how you shouldn't expect bonuses and they are just bonuses, not part of your salary. Apparently it's just an easy diversion to get employees to drop the problem of less competitive pay. Management lets certain workers slack (one employee in my area would often take naps), while being extremely strict on others. They rely on those with good work ethic to carry the department while some of the others slack off. The lazy workers get transferred around instead of being fired. Slowly working their way into middle management, and the cycle continues.

Auto-Owners Insurance Response

4y

Thank you for sharing your feedback with us. We are sorry to hear about your concerns and we would like to learn more. Please email us at conversation@aoins.com and tell us more about your experience.

Viewing 277 - 279 of 506 Reviews

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Jobs at Auto-Owners Insurance

Customer Service Representative

Auto Claims Representative

Branch Claims Representative

Branch Claims Representative