AutoZone Retail Associate reviews

3.7

54% would recommend to a friend

(152 total reviews)
avatar

Phil Daniele

83% approve of CEO

43% positive business outlook

Retail Associate employees have rated AutoZone with 3.7 out of 5 stars, based on 152 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. AutoZone is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

152 reviews
3.0
Apr 28, 2021

Meh

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay, reasonable management, reasonable coworkers.

Cons

Okay customer satisfaction, bad cooperation, bad support team

3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Honestly not too much, the pay is alright, the hours are okay. They are flexible with your schedule for the most part if you explain that you have school or any other responsibilities.

Cons

The customers think that sales associates are mechanics and demand that they help them with an outlandish request. It is a place where people go because they have to spend money not because they want to so most times customers take it out on you. Other sister stores in the area will also try to send customers from their store to yours to avoid manual work such as installing wiper blades or batteries.

3.0
Feb 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Work with your schedule. You gain knowledge about cars and parts in general. Sometimes we get 30% discounts on certain days, but we get 20% regardless.

Cons

You have to be a mechanic, customer service representative, and retail sales associate. Job is stressful as it is with customers, then they want you to be changing lights, wipers, and batteries. You don't get a bonus or anything for installing parts.

Viewing 121 - 123 of 152 Reviews

Glassdoor has 8,342 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.