The biggest downfall working for autozone is treatment by upper management. After that is the stupid cheer. I mean comon guys this is the most ridiculous thing that grown people could do! And now the company is getting into heavy micro management , how many kpi s can you force upon your managers ? I think this used to be a great company that is going to be ruined by corporate greed and stupidty! And now comes the kissing ass of stupid customers we can t win if you get a customer complaint, no matter how rude they are , they get a gift card and a discounted part how stupid is that? And lastly , the new greeting: what are you working on today that is the most assanine way to greet customers ,you would be surprised how the customers react to that stupid question! I think ceo bill roades needs to have his head examined for presenting that at the national sales meeting.