AutoZone reviews

3.3

54% would recommend to a friend

(7,520 total reviews)
avatar

Phil Daniele

50% approve of CEO

50% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Aug 14, 2011
Recommend
CEO approval
Business Outlook

Pros

If you would like to excell and enjoy working with people and vehicles, AutoZone is all for you. Everything is very centered around customer service before bottom dollar.

Cons

If you have little patience with difficult people, this is definitely not the place for you. Ignorance and opinionation are staples in this business.

3.0
Aug 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Was hired full time My former boss was awesome and really cared about his employees and knew that to have a good work environment, u needed to feel wanted and appreciated for the work that u did everyday. Was promoted to PSM 6 months after starting to work for Autozone U also get to create a great rapport with customers who come in to the store or call and ask for u by name to help them

Cons

From doing this job for over a year, there seem to be way too many reports you have to keep up with (wittdtjr, oil w/ air, checkout challenge, LP Dashboard, selling time quiz, driver safety quiz, shrinkbuster training, PCI reports, MNDR reports, Average ticket reports, Comp reports, Hub store order reports, Sweep Lane reports, Overstock reports, Planogram reports, etc) Planograms change weekly and many of them are what are called "refreshed" - meaning that they are moved around to entice customers to shop that specific area. My biggest complaint out of all of this is : There is a paper hanging up in the managers office from corporate that plainly reads "Autozoners are our greatest asset". If that were true, then why is it that we arent treated like an asset? There is no loyalty between the company or the associates. To get any information from a District Manager, you have to beg for it. For a company that is making more money each and every year than the previous year, we should have more technology, more communication, more promotions, and less red tape

Viewing 7390 - 7392 of 7,520 Reviews

Glassdoor has 8,335 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.