AutoZone reviews

Highly cost focused, limited opportunities for growth, most managers do not have formal education - came up through store operations, very heavy corporate culture - uniform and cheer, usually does not compensate to "Open Market"

Uniforms must be paid for by employees. Benefits take a year to kick in at full time, few employees are full time. Corporate "culture" amounts to infantile mantras and corporate boot licking. This company constantly issues reports for every little thing that goes on creating a mountain of worthless paperwork. Im surprised they dont keep track of how many times employees go to the bathroom. The stores are micro managed to the extreme, the store manager has little authority thus can not act effectively to deal with problems. They treat everyone like they are under suspicion of theft with their overly redundant password system. Attendance policy is overly strict especially for those with families or school. The majority of their parts are rebuilt in third world countries and have constant quality control issues.The the lifetime warranty is useless because you will have to change a defective part multiple times so its cheaper in the long run to buy a better part elsewhere. Autozone does not allow employees access to the internet even though it could be a very helpful tool in many situations. Employees get around this by using personal devices to access the net. Technically cell phones are forbidden for anyone but store managers a policy which is obviously impossible to enforce. The stores are chronically understaffed thus employees are assaulted with a legion of impatient customers. Company policy requires that you answer the phone by the third ring even if you are helping counter customers. This practice is offensive to most people and leads to complaints and mistakes.