AutoZone reviews

3.3

54% would recommend to a friend

(7,518 total reviews)
avatar

Phil Daniele

50% approve of CEO

50% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jan 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Company Discount 20%, enhances your automotive knowledge, builds basic foundation for customer service jobs.

Cons

No opportunity for advancement, low pay for manager title, PSM is still required to work registers, sweep, and do associate level work.

2.0
Jan 13, 2010

In this economy, I'll take it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The buildings heating, air conditioning and roofs. No really, in a poor economy this biz is booming and I am glad to have a job.

Cons

Corporate has me chasing a carrot on a string when it comes to making bonus. Targets have changed after I have beat them. DM complains although I have been up 45-65% each month since taking the job.

2.0
Jan 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Very good employee discount. Store manager that tries to take care of employees and helps with requested time off when submitted in a timely manner. Great people to work with and awesome regular customers. Fulfilling when helping a customer with a new project with advice and valuable short cuts to complete the job correctly.

Cons

If you don't sell enough check out challenge( enough of the fuel injector cleaner already ) or add on's A.K.A. Witt you are facing a verbal or written corrective action. You are required to have a dress code that will cost you at least one hours pay per shirt every four months, due to battery acid, we don't have the time to don an apron before handling every battery that comes in. Training new and existing employees on current procedures and operating systems. District manager blankets stores with criticism instead of the stores that consistently perform poorly. No incentive for good performance, just not being written up. Your told to watch for shoplifters, yet there's only two people for customers ( counter and phone ) it's impossible. Customer satisfaction requires trying to keep the customer coming back and taking care of their concerns, but if it cost the company to much money then you shouldn't have done that. Yet, you should have handled it, short of fixing their car for them or telling them there's nothing you can do someone's not going to be satisfied . Way to many reports that micromanage employees, it breeds negative feelings and resentment in the store level. Customers expect you to erase " check engine light " codes and if you don't they get more than upset, even if it's against state regulations. Branch, district, regional and on up managers get bonuses.

Viewing 7477 - 7479 of 7,518 Reviews

Glassdoor has 8,331 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.