Autosoft reviews

2.8

40% would recommend to a friend

(43 total reviews)
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Anthony Belcher

44% approve of CEO

40% positive business outlook

Reviews by job title

43 reviews

Reviews about "Compensation"

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2.0
Dec 28, 2021

Tread carefully

Recommend
CEO approval
Business Outlook

Pros

Very competitive base salary and benefits package. Amazing work/life balance. The staff that I interacted with was very talented and easy to work with.

Cons

Extremely high turnover across the company. While the market is red hot at the moment, the inability to retain talent is telling. Career growth / advancement opportunities are limited or non-existent and performance evaluations (when they occur) are incredibly informal. Even when they do occur they don't account for much. No formalized raise and/or bonus structure. There is a general lack of ownership & understanding of the product. It isn't uncommon for outage calls to consume 15+ people from most teams trying to determine who owns the problem, steps for resolution, etc. It isn't terrible, but there is a certain level of micromanagement occurring that can be annoying. Teams are extremely siloed and there isn't an effective strategy in place to communicate across the teams for things like over-arching code changes, changes to best practices / patterns, and other things like that. There is a bunch of "old guard" spread out across the organization so making changes to "how things are done here" can be challenging. The company goal is to "grow as big as possible" which isn't very inspiring . Leadership is extremely dialed in to the Glassdoor score and incentivizes staff to post favorable reviews which you can see if you compare the Nov/Dec 2021 reviews to the rest of the reviews in 2021.

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Autosoft Response
4y
We continue to service our Customers at the highest level and that is because of the Employees at Autosoft! We always encourage open and balanced dialogue from all of our employees: open door policy, engagement surveys, pulse surveys, focus groups and in some cases even glassdoor and many other platforms. Should you be interested in having a conversation we would love to hear your feedback and perspective on what/how we can improve, please give us a call. We know we can get better, we believe we are improving every day, hand in hand with our people. If we don’t hear from you, thank you for the feedback, we will incorporate the data points into our feedback loop for continuous improvement.
3.0
Sep 2, 2021

Mismanaged potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good work/life balance - Good team - Good coworkers - Fair salary

Cons

- Mismanagement from the top - Vague/non-existent annual raise policy - Very high deductible health insurance - New CFO who thinks telling everyone about his second home is relatable

5.0
Aug 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Having spent my entire career in the Auto Industry vertical both at a dealership level and the vendor side, there are many positives Autosoft offers specific to this industry: - Incredible work life balance: WFH (even before COVID) and a culture of do what it takes to get a job done as opposed to clock in for x amount of hours. - Excellent benefits for the Industry: 401k Match. Employer paid healthcare. Above industry PTO. A health rewards program that actually pays $$. - Great Comp Plan: if you are looking at a sales role the base/variable plans are very competitive. Naturally in sales the more you succeed the more you make and Autosoft maximizes this while securing their reps with an above industry standard base. -Excellent Management: The regional sales director, who has been at Autosoft for 4.5 years, is constantly looking for ways to help you succeed. There is no micromanagement or manipulative sales management style.

Cons

A few areas of improvement from a single contributor sales prospective being at Autosoft for just under 2 years: - At times the company can overcomplicate things. Whether it be data entry in the CRM, how to go about launching a new module in the product suite, or overall organizational structure. Sometimes less can be more. - Market driven product value: While Autosoft has a rock solid DMS platform there are aspects of the system’s UI that are antiquated. In competitive situations it is harder to charge the same (and sometimes more) than competitors that offer a more modern UI. Sometimes it seems that the departments outside of Sales are unaware of this.

Viewing 25 - 27 of 43 Reviews

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