Avalara reviews

3.1

49% would recommend to a friend

(1,567 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid model, definitely a market need for the service. Teams are collaborative and helpful.

Cons

Executive management is deplorable. CEO is an idea guy - great for a startup, but awful for sustaining a business model. C-suite makes decisions based on immediacy instead of long term success. HUGE push to use AI with zero direction on strategic use. There is no long term plan other than to make money for executive level. The "culture" is pushed big time, but the culture is "orange". It's not helpful, inspiring, or useful. Company appears to be performing a "quiet layoff" by letting handfuls of employees go at regular intervals rather than letting go large numbers all at once to avoid press while increasing profit margin by decreasing overhead.

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Avalara Response
2mo
Thank you for taking the time to offer feedback about your experience. We always strive to provide clear direction and strong leadership, and are sorry to hear you feel we missed the mark. We appreciate your feedback.
3.0
Apr 14, 2026

Good, can be much better

Recommend
CEO approval
Business Outlook

Pros

company culture, people, policies are great, friendly environment with flexibilities

Cons

no hike given, did not get good opportunity in tech stack

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Avalara Response
2mo
Thank you for sharing your experience. We appreciate your feedback and your perspective.
Viewing 64 - 66 of 1,567 Reviews

Glassdoor has 1,767 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.