Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,214 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (61) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 89 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 79 reviews)); "Great work life balance!" ((in 59 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 35 reviews)); "AvalonBay provides great training and growth oppportunites." ((in 34 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"micro management from top down, lots of checklists, sucked if performance was not perfect." ((in 30 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 26 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 24 reviews)); "High leasing goals, with a new bonus structure leasing goals can be very challenging thus leading to less pay." ((in 15 reviews)); "No bonuses in the maintenance tech department" ((in 14 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , San Diego , Seattle , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,145 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Feb 28, 2019

Needs Improvement

Community consultant

Recommend

CEO approval

Business Outlook

Pros

Occasionally you work with decent people

Cons

Treats employees as disposable, unless you suck up to the right individuals. Low pay compared to the rest of the industry, more interested in dumbing down work rather than investing and training their employees. Promotes ased on time with the company and who you are friends with, not skill or knowledge.

3.0

May 23, 2016

OK for now

Community consultant

Recommend

CEO approval

Business Outlook

Pros

At my location, employees get along well. People in regional management are accessible and easy to talk to. Corporate tries with good intentions to create a "family" atmosphere. Very good work/life balance. Average in terms of time off policies, but it's not looked down upon when you do use your time.

Cons

Compensation has changed several times without much notice - so far not for the better. People do get promoted from within but only to those who are willing to take on the functional role of the higher position they are seeking indefinitely, in hopes that an official spot will open up. This is more so for lower level positions until you hit a bottleneck. No pay transparency, so those who are promoted are given low ball offers. At times, Community Consultants are treated more like receptionists and administrative assistants than leasing agents.

AvalonBay Communities Response

9y

Thank you for taking the time to post a review and we appreciate your feedback. Having a fun and friendly work atmosphere and work-life balance is important to all of us at AvalonBay and I'm glad to hear you're enjoying that. We are closely monitoring the results and feedback from our new bonus plan for potential improvements, and are seeing that the majority of our associates are benefiting from the change. We encourage you to speak with your management team and regional HR representative to discuss how we can better promote, grow and engage AvalonBay associates.

2.0

Jul 7, 2015

Good company

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Avalon is a great company. You can meet some really genuine people who care about helping you reach your potential

Cons

Management can be quite mediocre from time to time. Certain people are not qualified to be in management and there is a strong culture of gossiping.

AvalonBay Communities Response

10y

Thank you for your feedback. I agree that AvalonBay is a great company and cares about its employees. Your comments about management are concerning and I encourage you to reach out to your regional HR Manager to share your concerns.

Viewing 37 - 39 of 1,145 Reviews

Jobs at AvalonBay Communities

Leasing Associate (Hybrid)

Leasing Associate (Hybrid)

Leasing Associate (Hybrid)

Maintenance Apprentice