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AvalonBay Communities

Engaged Employer

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,145 total reviews)
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Benjamin W. Schall

70% approve of CEO

60% positive business outlook

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
3.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

-ton of health,investment and vision benefits. - lots of software programs and policies in place to keep the product consistent. -

Cons

- promotions recently were not based off of ability or results rather if someone interviewed well. - difficulty to transfer to a location that worked better for your personal life. Direct report never told regional manager or asked permission either, just made a personal decision.

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AvalonBay Communities Response
9y
Thank you for your review. I'm glad you enjoyed some of the great benefits of being an AvalonBay associate. Growth based on achievement is an important approach to how we operate, and we encourage all associates to feel welcome in having conversations with AvalonBay management and regional HR representatives regarding their development and careers.
1.0
Jan 1, 2016

Not A Company I Could Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing staff to work with on a daily basis(They deserve 5 stars) Sundays closed Ideal for those with retail experience

Cons

I was very excited when Avalon took over our company because it was stated over and over that they would be very similar. I was also excited to have Sundays off and be a part of a company that I could grow in. Fast forward a couple years later and the only word that comes to mind is disappointment. Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing. I could call her for anything and she genuinely cared about me not just as an employee but as a person. Upper management here left something to be desired to say the least. I consider myself a team player and love to do what is needed to reach a goal but I felt unmotivated at this company. Having quarterly meetings was simply a ra-ra show and the things that mattered were pushed behind. Things as simple as employees having a clear road map toward moving up in the company were talked about but never executed during my time there. I watched exceptional employees question their worth because individuals in upper management didn't really see the importance of knowing their employees in their region. I found myself seeing Avalonbay more and more like a job instead of a career and I knew if I wanted to grow in the way that I wanted, I would need to look elsewhere. The only thing that kept me there were my managers at my communities and the individuals I worked with on a daily basis. My experience with them was phenomenal and If I were to base my review off of them, it would be a different story. I also think a big con is the lack of compassionate for the residents that the staff deals with on a daily basis. Avalon is like any other big company and it is all about the bottom line. Resident retention was not that important even though it made more sense to keep someone in their apartment as opposed to paying the money to turn it or risking an apartment remaining vacant for months. One of the best things I experienced was forming great relationships with individuals and one of the worst was having to watch people leave a community they called home (for as long as 20 years in some cases) because the numbers from a system didn't work in their favor. We had residents that were retired, living on a fixed income, and getting ridiculous increases. While I understand the business side, it is very different when you have to be the one being yelled out or watching someone cry because they can no longer make ends meet. Unfortunately, the list can go on of why I chose to move on and I would not personally recommend this company from my experiences .

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AvalonBay Communities Response
9y
Thank you for your review. We are happy to hear you enjoyed working with your peers, and found them to be amazing. I'm sorry to hear that you did not enjoy your overall experience at AvalonBay. We are sorry to see you leave, and wish you much success in the future.
1.0
Aug 18, 2015

Low employee morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a newly remodeled office building.

Cons

Over worked and under paid employees at the customer care center in Virginia Beach.

Viewing 79 - 81 of 1,145 Reviews

Glassdoor has 1,214 AvalonBay Communities reviews submitted anonymously by AvalonBay Communities employees. Read employee reviews and ratings on Glassdoor to decide if AvalonBay Communities is right for you.