Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 90 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 85 reviews)); "Great work life balance!" ((in 58 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 34 reviews)); "motivational, great training, lots of company events" ((in 31 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 65 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 26 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 26 reviews)); "No bonuses in the maintenance tech department" ((in 17 reviews)); "Hourly pay lowered this year by 12% for new Bonus Structure which was disappointing." ((in 14 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Nov 21, 2015

Growing company with management issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and atmosphere. I really appreciated their efforts to recognize the opinions and needs of their employees through one on one meetings, surveys, town hall meetings, and a company culture refresher. There is much potential to become a great place to work but they need to get rid of the managers that kill the spirit of valuable employees and who do not align with the new core values. There is a 60 day waiting period for benefits but the benefits are decent. Flex time is a waste if you do not have children. There focus on innovation but so many processes are manually handled. Lotus notes is the worst! Technology is not important to AVB. Its more of lets have dedicated team of five people do it before we invest in the technology that can streamline the process and make it easier for everyone involved.

Cons

- I will say the experience at AVB varies directly on your department and management. - No work life balance. Getting time off is next to impossible. (AVB operates on very lean workforce) - lack of professional development and support from management - little to nothing raises once a year. I think its just the cost of living and no more or less. - the 401k match is once a year in January. - autonomous work environment; departments have overlapping initiatives and the same is true within the departments - the right doesn't know what the left is doing. - corporate has a huge disconnect from on-site employees.

AvalonBay Communities Response

10y

Thank you for the feedback. AvalonBay strives to have a positive culture, and I agree the atmosphere and our associates are GREAT. I'm pleased to share that we are moving to Microsoft Outlook as our e-mail platform in 2016 and the 401k match is now bi-weekly. We are committed to continuous improvement and your feedback is valuable. Thanks again.

3.0

Nov 19, 2015

Okay Company

Community consultant

Recommend

CEO approval

Business Outlook

Pros

The company in itself is pretty good and pretty simple if you know what you are doing. If you have a Great manager you can easily move up, if you don't have a manager willing to go to bat for you then forget getting promoted. If you ever get the opportunity to work under Todd as a manager you will learn a great deal about the company, its systems and much more.

Cons

To get promoted it is all about who you know. Unfortunately if you do something small to make someone mad forget getting promoted ever! Once you have done anything small to upset someone then they will pretty much blacklist you forever. I worked for the company for over 3 years and wanted to move up and got over looked for promotions for people that had been with the company a significant amount of time less than me. The company if also full of gossipers, so I highly recommend that you keep things to yourself. The bonus structure with the company sucks, of you are at a stabilized community you make a measly $75 per lease and after tax it is around $50 which for all of the work you have to do for your move-ins it doesn't make it worth it. You do get bonuses for renewals, however it is still $75 per lease and it is divided among everyone in the office.

AvalonBay Communities Response

10y

Thank you for your feedback. We are in the process of improving our on-site bonus structure, so stay tuned. I encourage you to contact your local HR representative to discuss.

5.0

Nov 18, 2015

Manage a portfolio of Apartment Communities

General manager

Recommend

CEO approval

Business Outlook

Pros

Treated like family and surrounded by true professionals. Proper work life balance. Our company's Spirit of Caring is second to none.

Cons

Not really a con for me , but very fast paced and ever changing. But I thrive on that. If you love to learn and improve then take this con and make it a pro!

AvalonBay Communities Response

10y

Thank you for your review. We are happy that your experience has been positive and take pride in our Spirit of Caring. I agree that the pace can be very fast at times. We appreciate your hard work!

Viewing 985 - 987 of 1,144 Reviews

Jobs at AvalonBay Communities

Maintenance Apprentice

Maintenance Apprentice

Entry Service and Administration