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AvalonBay Communities

Engaged Employer

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)
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Benjamin W. Schall

70% approve of CEO

60% positive business outlook

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 18, 2015

Community Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benifits, excellent training programs.

Cons

Can think of any cons.

avatar
AvalonBay Communities Response
10y
Awesome. Thank you for taking the time to write a review.
4.0
Jul 17, 2015

Company with Growth & Profit In Mind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for and advancement is available. Construction/Development departments are aggressively always looking to build.

Cons

Somewhat hard on bonuses and salary increases. Workload and intense mentality sometimes overwhelming.

avatar
AvalonBay Communities Response
10y
Thank you for your feedback. It is greatly appreciated.
3.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, matching 401k program, and chances for promotion. Base pay was average, starting at $15/hour for Leasing in the Bay Area. Lots of structure, lots of organization. Clear channels of communication between the corporate office, Customer Care Center, and other offices. Great software, Salesforce and MRI are great platforms in order to keep communication open and clear.

Cons

They expect A LOT out of an employee, which can be a good thing. Depending on the portfolio director, these expectations can be scrupulous and unrealistic. The way they treat residents is uncanny: $300 - $400 rent increases for renewals, even above going market rate is outrageous. Some community managers were horrible. They would sit in the back office and talk on the phone ALL DAY, refusing to help residents even when residents were requesting to speak to a manager. One manager in particular used to swear and speak loudly about residents in a derogatory way even when there were other people (non-staff) in the office. So horrible. Want to get promoted? Make sure to brown nose your way to the top and hang out with upper management. It's a very clique-ish culture.They say merit gets your way up towards a promotion... only if you have a manager that supports and shows an employee the tools to succeed. But mostly, it's who you turn your brown nose towards and how well you can show off. Hard work really only keeps you employed, but not necessarily promoted. In the end, the bottom line is what it comes down to: profit for stockholders.

avatar
AvalonBay Communities Response
10y
Thank you for your review – I appreciate your well thought out feedback. I'm also glad you found the benefits great and the communication clear and concise at AvalonBay. Wishing you luck in your future endeavors.
Viewing 1009 - 1011 of 1,144 Reviews

Glassdoor has 1,213 AvalonBay Communities reviews submitted anonymously by AvalonBay Communities employees. Read employee reviews and ratings on Glassdoor to decide if AvalonBay Communities is right for you.