Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"Benefits are great and you get paid holidays" ((in 100 reviews)); "The company has a great culture and shows appreciation for its people and their effort." ((in 87 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 82 reviews)); "Great work life balance!" ((in 60 reviews)); "AvalonBay provides great training and growth oppportunites." ((in 34 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 63 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 26 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 25 reviews)); "No bonuses in the maintenance tech department" ((in 14 reviews)); "the salary is low and you work weekends" ((in 13 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 9, 2023

More Cons than Pros in past 5 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Somewhat flexible schedule that offers remote work. Ok pay and benefits.

Cons

Used to have a good culture that cared for employees. Now it's all about bottom line. Feel more like a number than a person. Company keeps looking at ways to reduce staff onsite while stacking up the workload on what little is left. Keep promoting technology will solve less staff but they are always behind on technology compared to others and puts burden on existing staff to figure it out and deal with it. Growth opportunities have shrunk and pay does not equate to work put in. They say we are growing as a company but pass up deals all the time because they claim it was too expensive. They promote employees to speak up and be candid, yet when you do it's frowned upon. Company does a great job of fostering and coddling sensitive employees who have a very misguided belief in where they think they are in their career path. Don't tell an employee they are not ready for the next step cause they go crying to HR and then you are the bad person. What a joke this company has become.

AvalonBay Communities Response

3y

Thank you for providing feedback. We understand that no company is perfect and we work hard to make sure that our associates are happy. The changes we have implemented over the last few years are designed to provide more flexibility for our customers and our associates. However, we also know that it may take some time for everything and everyone to adjust. There have definitely been some challenges and we never want our associates to feel stressed about changes. It would be helpful to discuss with you further, as you are a valued long-term associate. If you are comfortable, please contact avalonbayhumanresources@avalonbay.com.

3.0

Mar 9, 2023

Decent Career

Regional community consultant

Recommend

CEO approval

Business Outlook

Pros

- good pay if you're consistently leasing and hitting high numbers - new job opportunities are always being posted - housing discount

Cons

- radical candor is requested but isn't always valued - a lot of promotion opportunities but managers will not always work to develop you due to their own workload

AvalonBay Communities Response

3y

Thank you for taking the time to provide a review. We offer several options to grow your career with AVB, and do our best to provide managers with the resources and training to develop their associates, as continuous improvement is a priority for AVB! If you feel you aren't being provided the resources to develop your career, it would be beneficial to discuss further to ensure you have a long tenure at AVB. You can contact avalonbayhumanresources@avalonbay.com to discuss your career growth and any other concerns you have further.

5.0

Mar 2, 2023

Great company, people, and culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At AvalonBay associates care about their work and their coworkers.

Cons

None as of right now

AvalonBay Communities Response

3y

Thank you for taking the time to write a review about AVB. We appreciate you for providing feedback. We hope you'll spend another 10 years with us at AVB!

Viewing 244 - 246 of 1,144 Reviews

Jobs at AvalonBay Communities

Entry Service and Administration

Leasing Associate (Hybrid)