Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 88 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 81 reviews)); "Good work/life balance" ((in 61 reviews)); "Great training, 401k, stock options and holidays." ((in 35 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 32 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 57 reviews)); "micro management from top down, lots of checklists, sucked if performance was not perfect." ((in 31 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 25 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 24 reviews)); "No bonuses in the maintenance tech department" ((in 17 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

Skip to content Skip to footer

Notifications

AvalonBay Communities

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 20, 2023

Good used to be Great

Concierge

Recommend

CEO approval

Business Outlook

Pros

Diversity. There is definitely someone there that will look like you.

Cons

Communication. It gets muddy somewhere between Corporate and the properties.

AvalonBay Communities Response

Thank you for taking the time to write a review about your experience at AVB. Communication is a topic that our associates have repeatedly asked for improvement on, and we are absolutely taking action on those concerns. Not only have we began sending weekly newsletters of all the important need-to-knows, we are also bringing back AVBTalks beginning this week!

1.0

Jan 18, 2023

No Job Security!

Community concierge

Recommend

CEO approval

Business Outlook

Pros

• Good for building experience in hospitality • Good for networking and meeting important people

Cons

• No diversity, each property has its own culture and policies. • Do not accommodate for disabilities • No room for growth as promised. • Overwhelming scheduling. • Not unionized which means you don't have any job security. • Not allowed to accept any gratuity offers from residents which is a doorman / Concierge no no if you work in this line of business. • No work and life balance as promised. You are obligated to attend meetings on your days off. • HR & Management are usually friends & can cause a conflict of interest if you have and issues.

AvalonBay Communities Response

Thank you for taking the time out of your day to write a review. All feedback is appreciated and will only help us to get stronger. We are happy that you felt your time at AVB benefitted your career, but it is unfortunate to hear the many negative feelings you have about AVB. Many of these items are absolutely not tolerated at AvalonBay, and therefore it would be immensely helpful to chat further about these issues to ensure current associates are not experiencing similar scenarios. Please contact avalonbayhumanresources@avalonbay.com if you are comfortable doing so.

5.0

Jan 13, 2023

Great company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Solid benefits - great culture

Cons

Steady work - but can be slower than other industries at times

AvalonBay Communities Response

Thank you for taking the time to write a review about your experiences at AVB! We appreciate feedback and will use this to improve our associate's experience. It would be helpful to gain additional information regarding the pace of work, as we aim to ensure our associates are fulfilled in their work. Please contact avalonbayhumanresources@avalonbay.com if you are comfortable doing so.

Viewing 256 - 258 of 1,144 Reviews

Jobs at AvalonBay Communities

Entry Service and Administration

Leasing Associate (Hybrid)

AvalonBay Communities reviews FAQs

Reviews AvalonBay Communities reviews

AvalonBay Communities

AvalonBay Communities reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good used to be Great

No Job Security!

Great company

Jobs at AvalonBay Communities

AvalonBay Communities reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

AvalonBay Communities reviews FAQs

Jobs at AvalonBay Communities