Avamere reviews

3.0

46% would recommend to a friend

(416 total reviews)
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Mary Kofstad

Not enough data to show CEO approval

37% positive business outlook

Avamere has an employee rating of 3.0 out of 5 stars, based on 416 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Avamere employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

416 reviews
1.0
Oct 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- some employees really care about the patients

Cons

- security breach - some employees do not care for their patients properly - safety protocols not always followed

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Avamere Response
3y
Hi there, we are sorry to hear about your experience with us. If you would like to contact us and talk to someone about your experience, please go to Avamere.me/contact
3.0
Oct 3, 2022

OK

Recommend
CEO approval
Business Outlook

Pros

The team itself was great, mostly everyone was great to work with. If you ever needed help you could always rely on your teammates. Many comedians on staff who have a great sense of humor.

Cons

The facility is severely understaffed. Budget cuts caused a lack of snacks and supplies for patients, and other basic necessities like chucks and briefs. No bonuses were ever offered for picking up shifts. Management was condescending and passive-aggressive if you didn't pick up a shift to help. No communication at all on any updates to company procedures. Patients could even tell how stressed and understaffed the facility was, which would lead to more stress on the patients. Some staff showed up intoxicated and were never reprimanded. If you were someone who truly cared about the patients and the job, you would end up with more work because the staff that slacked off, or no call no showed, got away with it all the time and were never reprimanded for it. Noc shift is severely understaffed, and some CNAs would work a month straight without a day off. Nurses would never get breaks. In my entire year of being there, I never clocked out for a lunch, and there was no proper coverage for it. Management always criticized staff for not taking lunches, without providing any real solutions to help. CNAs could be assigned up to 15 patients, and never receive a lunch. Nurses are assigned upwards of 30 patients, and sometimes up to 3 admissions on top. This is without any regard to how high acuity the patients are, so if an emergency occurs (which it did all the time) you would still have to take care of the rest of the assignment on top of that. I have worked many 17-hour shifts here without a break and have been expected to show up less than 5 hours later for my next shift. If you don't advocate for yourself here, you will drown. They will cut your new employment training short in order to meet the staffing requirements, and new employees are often thrown to the wolves with no proper training. When you are hired on, there is no actual orientation. You are thrown a stack of paperwork and expected to sign it all without any explanation. So if you can afford a lawyer to look through your paperwork, and make sure you are not signing your life away, I would advise it. Apparently, I signed an agreement where my final paycheck had to be uploaded to a debit card, and that I would not receive a check. This caused many issues in being able to actually get my money, and many hoops to jump through. The system was hacked in March 2022, and both patient and employee information was stolen and made public. The company knew about the issue but didn't act on it until three months later. There is a class action lawsuit in place for it based out of Portland. During this period, the internet kept going down, and the phones were disconnected for over a week in every facility. The company offered free credit monitoring, through services that already offer free credit monitoring. They sent out a letter, not offering any other support than that. If you are a former employee, or patient, you may have had your identity stolen.

2.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

You build some strong relationships with a lot of the residents (long term and short term). Some of the staff become like family.

Cons

They don’t care about you. They only want to fill beds and rake in the cash flow. No matter how understaffed any given day might have been, they still allowed new residents to be admitted into the rehab portion. Often times it was humiliating having a new residents and their families come in to be admitted and we couldn’t properly get them settled in because of how understaffed we were. It was rare to have a good nurse leading the floor that would jump in and help answer call lights when we wouldn’t have enough CNAs. Most of them had the “it’s not my job” attitude about helping us. Upper management wouldn’t come in and help on evenings and weekends when we would be severely understaffed. However, they continued to fill beds as if we were properly staffed. Covid was a mess. It was when I decided to think of my own family first before letting myself become infected and taking it home to the people I lived with that I became no longer employed with this company. They had a terrible staffing coordinator who went out of his way to cancel my medical when he found out I was having my wisdom teeth removed and couldn’t fill a shift for him. I went into my appointment and they wanted me to pay $1500 for the sedation or $500 for laughing gas (both options were covered 2 days before my appointment). I didn’t have the money and my ride had to pull out his credit card to pay for it so I could get the procedure done with laughing gas. It was humiliating. A lot of people who worked in higher positions in the company had god complexes. Working for Avamere has made me fear allowing my own family to have to enter any care facility.

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Avamere Response
3y
Hi there, we are sorry to hear about your experience with us at Laurelhurst. We take comments like this seriously, and have escalated this to our regional Administrator for review. If you would like to contact us and talk to someone about your experience, please go to Avamere.me/contact
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Glassdoor has 424 Avamere reviews submitted anonymously by Avamere employees. Read employee reviews and ratings on Glassdoor to decide if Avamere is right for you.