BB&T reviews

3.4

58% would recommend to a friend

(2,374 total reviews)
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Kelly S. King

82% approve of CEO

53% positive business outlook

BB&T has an employee rating of 3.4 out of 5 stars, based on 2,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BB&T employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 13, 2022

It's so so

Recommend
CEO approval
Business Outlook

Pros

It was very slow, and I didn't have to do much work to stay afloat.

Cons

It was very slow. Most of the people in the town already had BB&T. This role was in a very small town and not much opportunities for growth. They also have a book that they made me keep on my desk with all former CEO's. All of them were supporters of Confederate army. Not much diversity and inclusion.

3.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

BB&T paid a reasonable amount, which was more than pretty much all of the call centers in the area. There was also thorough training (1-2 months, if I remember correctly). The benefits offered were good overall, 401K with a match up to a few percent, and a pension if you stuck around for 5+ years.

Cons

You had to wait at least a year before you could apply to any other internal jobs (not terribly unusual, but not fun when you're entry-level). Career progression in the call center seemed to take a long while, and it was very hard work. Many clients were understandably upset due to problems/errors that affected their money, as well as the many fees charged. It was quite depressing. I quit in March 2020 because I had a leave of absence right as Covid was starting. When I was due to return, work still seemed to be in person and I didn't want to get sick.

3.0
Jun 5, 2022

Unstructured

Recommend
CEO approval
Business Outlook

Pros

Steady schedule Great customers Can get ahold of higher management easily

Cons

Managers unprofessional Poor training No way to truly report unethical behaviors

Viewing 109 - 111 of 2,374 Reviews

Glassdoor has 2,445 BB&T reviews submitted anonymously by BB&T employees. Read employee reviews and ratings on Glassdoor to decide if BB&T is right for you.