BBVA Financial Service Representative reviews

3.7

80% would recommend to a friend

(6 total reviews)
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Onur Genç

Not enough data to show CEO approval

47% positive business outlook

Reviews by job title

6 reviews
1.0
Nov 26, 2019
Recommend
CEO approval
Business Outlook

Pros

None at all, run from this bank

Cons

This bank hates its employees and views it’s customers as cash cows. If you work here you will be expected to sell, sell, sell no matter the cost. The whole culture is about what they can get out of the clients. HR is out to get any employees who can’t meet the unrealistic sales goals. This bank is becoming the next Wells Fargo sales scandal, watch and see. It’s just a matter of time before they get sued for deceptive sales practices.

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BBVA Response
6y
Thank you for taking the time to provide feedback and letting us know about your experience. We take these concerns very seriously, as our sales team members are expected to put our customers first and offer products and services based on their needs and profiles. So we can look into this, please reach out to us at 1-888-474-3575 or to any of the bank’s anonymous reporting channels.
5.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great corporate culture, lots of opportunities to grow, lots of great benefits, tons of money, good management, great stock options, frequent flyer miles, and good attitude towards employees

Cons

Long hours, full responsibility of actions, Management can be needy or have high egos, Mediocre vacation time, sick days and pto days are same at 10.

2.0
Oct 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Mobility with in the company is quite possible if you have a supportive manager. Non-sales positions may have a better work environment. Very badly needed computer system upgrade is in place since I left.

Cons

A lot of Micromanaging to the point where it creates a serious constraint in work flow. Day to day activities become hard to accomplish for all the various and required methods of reporting to management. Sales pressure gives you more of the stick than the carrot. The comission for various sales is so low as to not be much of an incentive. It was $1 for a checking account when I was there and the computer system was SLOW. Business model was too reliant on NSF's creating a lot of unhappy customers also.

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