BBVA reviews

4.0

77% would recommend to a friend

(3,134 total reviews)
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Onur Genç

89% approve of CEO

67% positive business outlook

BBVA has an employee rating of 4.0 out of 5 stars, based on 3,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BBVA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jan 8, 2011
Recommend
CEO approval
Business Outlook

Pros

One of the benefits is an amazing health care package, free financial help, free accounts and benefits and a fast growing company! Their goal is to be the number one bank in the US in the next 5 years. It's a big company with a small bank feel. Clients are loyal and you see the same people very often so relationship building is great.

Cons

It is not just challenging to work at Compass. The requirements for Branch Associates (tellers) is very high. Not only do you have to give 100% customer service, but your sales goals and expectations are high. You will have to deal with large amounts of cash, fast paced work, and a lot of computer knowledge and speed/accuracy. Also, you will have to learn a lot of operations (back work), rules and regulations, government acts and regulations, and a code of conduct. There is no room for error when dealing with people's financial well-being. You will need to be able to keep confidential information and be very professional. Things like account maintenance, ordering for vaults, having 10+ keys to be responsible for at all times, knowing vault codes, memorizing at least 15 computer passwords, etc is normal. The stress level is very high, especially for the speed of which you have to get things done.

2.0
Oct 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Mobility with in the company is quite possible if you have a supportive manager. Non-sales positions may have a better work environment. Very badly needed computer system upgrade is in place since I left.

Cons

A lot of Micromanaging to the point where it creates a serious constraint in work flow. Day to day activities become hard to accomplish for all the various and required methods of reporting to management. Sales pressure gives you more of the stick than the carrot. The comission for various sales is so low as to not be much of an incentive. It was $1 for a checking account when I was there and the computer system was SLOW. Business model was too reliant on NSF's creating a lot of unhappy customers also.

3.0
Jul 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Initially was not as aggressively sales motivated at other employers I have worked for. (Chase) The company is rapidly taking on BBVA's profit model which calls for stricter policies, higher goals and less compensation.

Cons

Technology is extremely back dated. Do not expect to gather any valuable information needed regarding client accounts or problem resolutions quickly. They constantly create new reports and policy/procedure changes to make up for the lack of platform competency. salary is in line with other banks base salaries. However, the commission structure for consumer and business products is offensive. This coupled with the almost unattainable goals and requirements that bankers now act as full MBO's without the compensation makes for a depressing work environment.

Viewing 163 - 165 of 3,134 Reviews

Glassdoor has 8,590 BBVA reviews submitted anonymously by BBVA employees. Read employee reviews and ratings on Glassdoor to decide if BBVA is right for you.