BD Field Service Associate reviews

3.7

37% would recommend to a friend

(74 total reviews)
avatar

Tom Polen

29% approve of CEO

20% positive business outlook

Field Service Associate employees have rated BD with 3.7 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Field Service Associate professionals have a good working experience there. BD is rated in line with the average (within 1 standard deviation) by Field Service Associate professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

74 reviews
4.0
Oct 1, 2019

Good experience

Recommend
CEO approval
Business Outlook

Pros

Good experience as Service engineer, very good training program

Cons

perspective of evolution based on year of experience and not skills and capabilities

1.0
May 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Company car was nice. Definitely a weight off the shoulders knowing all of the maintenance, gasoline and insurance is paid for. Pension was offered, one of the very, very few companies that offer one.

Cons

Did not feel welcome. The first week in San Jose for new hire orientation was a nightmare. Running around campus looking for cell phones, looking for IT people to configure my laptop, looking for HR people to take my taxes out right. Everyone has a job and it seemed like every time I needed someone they were impossible to get a hold of. Management is totally clueless. I worked at BD for 3.5 months, and talked to my manager exactly 2 times. He had no idea how anything was going, and when I called him to tell him I was resigning he was shocked. The technical leadership is awful. My team lead berated me in front of customers, hardly answered any questions, and cursed at me often. Training was impossible. They stuffed a 3-4 week training class into 2 weeks, often going 11-12 hours a day, and the trainees shared instruments that were just totally junk. So class was shortened and hands on time was halved. Oh yes, and there was an 8 hour practical at the end! If you fail, you're fired! This do or die test was not disclosed during the interview, and when I called HR and asked about it the class facilitator lied and said that was not true. Lastly, there are hardly any SOPs. Everyone does everything a different way; so when one person tells you to do something one way and another person watches you do it the way you learned, that second person tells you that's wrong and shows you their way. When you ask for the manual reference to determine what is called for, there is nothing there.

Viewing 58 - 60 of 74 Reviews

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