BECU Operations Engineer reviews

IT has lost vision/direction/skills. The new CTO may help, previous buzzword happy CTO was shown the door, Way too many production outages, almost daily that part of a member (customer) facing system has issues. Current push for managed service provider to handle production support isn't helpful when the employed staff can't get it done correctly. Wasted past 2 years on a digital transformation that gave us miminal progress on what was really needed... stability. It was a greenfield, was a target state, was a bunch of APIs wrapping APIs. New CTO has a lot of work.