BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)
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Beverly Anderson

48% approve of CEO

37% positive business outlook

BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews
5.0
Jul 14, 2019

Amazing

Recommend
CEO approval
Business Outlook

Pros

This place is such a supportive, loving, growing environment. They truly care about their members and their employees, always going above and beyond.

Cons

Can be scary starting out, just due to the massive amounts of new information (if youre new to banking) but they ease you in and have youre back every step of the way.

1.0
Jul 11, 2019

Politics game

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with mostly great coworkers. BECU does a lot for the community.

Cons

Poor work/life balance, poor management. Generous PTO, but you aren’t allowed to take it when you want unless you are a senior employee. Long hours with unreliable scheduling. Managers only look out for themselves. If you work at a busy location you will have to work more Saturdays than someone in the same position at a slower branch. Unrealistic sales goals that are more strictly enforced than told during interviews. You will be fired if you don’t meet them. Much of the back office staff can be extremely rude and condescending to frontline staff for asking questions they simply wouldn’t know the answer to.

2.0
Jul 2, 2019

Great company, terrible work-life balance

Recommend
CEO approval
Business Outlook

Pros

Benefits Holiday Pay Discount on loan rates Learn a lot about financial health Co-workers are usually great

Cons

Terrible training. Recruiter misquoted hours for PT. Manager changed scheduled hours without consulting me. Concierge role doesn't receive any incentive pay. Others hired in "pay grade" above me with no degree or banking experience over me; I was told that since I didn't have banking experience they could only offer me the lowest entry point position (I'm a college graduate). IMPOSSIBLE to guarantee PTO if you're in the branches. No flexibility in start or end times, unless planned weeks to months ahead; I don't know how anyone can buy a house, have a baby, or have outside hobbies when the days off are constantly rotating, FT employees don't get 2 days off in a row. Long hours! Some FT employees will pull 10-12 hour days (7am mtg, 8:30am-6:15pm shift, get stuck until 7pm because someone walked in 2 minutes before closing wanting to open an account.

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BECU Response
6y
Thank you for sharing your concerns. At BECU, we believe our employees are our greatest asset and are dedicated to setting you up for success both personally and professionally. Part of this includes providing employees with the proper tools, resources and trainings needed to effectively perform your current responsibilities, while also providing opportunities to grow professionally within the organization. We’re also equally as committed to the financial health and personal well-being of our employees, which includes promoting work-life balance and encouraging use of paid time off (PTO). We’re sorry to hear your feedback as this doesn’t reflect our commitment. We encourage you to connect with your manager or leadership team to talk about how we can better support your journey at BECU, including discussing career opportunities that align with your passions and learning more about the Concierge annual incentive plan.
Viewing 484 - 486 of 701 Reviews

Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.