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      BECU

      Engaged Employer

      BECU reviews

      3.0

      40% would recommend to a friend

      (701 total reviews)
      avatar

      Beverly Anderson

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      701 reviews
      4.0
      Nov 19, 2018

      High Turnover?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I retired from BECU and it was great all the way until it was time to hang up my door pass. The work environment was relaxing and access to management was an open door policy. Pay was competitive complemented with hard work. Everyone was friendly and support staff were more than willing to help when the going gets tough.

      Cons

      The sales goal that could make or break an employment; a seemingly tedious form of quality control that puts everyone on their toes adding more stress to the already pressure cooker environment in trying to meet sales goals; employee turnover, while it's good for BECU's bottom line it impacts the quality of work and efficiency. Case in point, I closed on an auto loan just recently and the consultant who has worked for BECU for a year just made too many mistakes. This in turn put additional burden when I had to contact BECU the following workday to have them change the contract. Call center loan reps could not even give me a simple bi-weekly calculation when all variables were available. Last but not the least, there's no denying the fact that after the subprime crisis, the feeling that BECU has metamorphosed into a profit driven organization is out in the open. At least that's how I see it too.

      avatar
      BECU Response
      7y
      Thank you for your comments and for your contributions to BECU and our members. As a growing not-for-profit financial cooperative, we are committed to keeping the member experience and BECU’s unique culture consistent. We are deeply dedicated to our employees, members and communities, and are always looking for more opportunities to provide the programs, tools and services that best fit their needs. Feedback plays an essential role in ensuring we’re continuing to enhance the employee and member experience. Your thoughts are greatly appreciated, and we wish you nothing but the best in your future endeavors.
      5.0
      Nov 14, 2018

      BECU is a special culture within financial services

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      BECU is a unique culture in banking that is rarely found anywhere and special because it is one of the only and last local Seattle based banks of it’s size. Excellent benefits, coworkers and values. Because the home office is local, many more career opportunities for those who stay in Seattle. Wait-no brutal soul crushing micromanage and product pushing makes for happier employees and members?!

      Cons

      Credit unions have less risk appetite for good reason, but it can seem like we are passing up a lot of current opportunity taking market share from larger competitors by not always being able to compete on product or price. We encounter business that wants to leave the big banks but cannot because we can’t offer the same platform and that is sad.

      avatar
      BECU Response
      7y
      Thank you for sharing your positive experiences while working at BECU. The unique culture that you describe is something we strive for and work to create for our employees. We truly appreciate all of the service you provided our members. Our continued growth creates more opportunities to improve our experiences for both our members and employees. For members, we are committed to offering products and services that best fit their needs, and expanding our focus as we are able to. For employees, we conduct market reviews for all positions on an annual basis to ensure we are offering competitive salaries and benefits packages in comparison to similar roles in the industry. Receiving employee feedback is an essential part of this ongoing process, so we thank you again for taking the time to share your thoughts.
      4.0
      Nov 9, 2018

      Retail is retail

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively good benefits. Genuinely care about career growth.

      Cons

      Can't get the days off you want if you work in retail center. Monitor everything like length of breaks, emails, IMs, etc.

      avatar
      BECU Response
      7y
      Thank you for taking the time to share your thoughts and concerns. We truly appreciate everything you do to create meaningful experiences for our members. At BECU, we are continually looking for ways to better the member experience, and realize that providing our employees with the proper tools, trainings and development plays a key role. Receiving employee feedback is also an essential part of our ongoing improvement process, so if you have specific feedback you are comfortable sharing, we encourage you to connect directly with your leadership.
      Viewing 508 - 510 of 701 Reviews
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      ReviewsBECU reviews

      Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.