Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 127 reviews)); "great values and culture." ((in 55 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 50 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 49 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 25 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 32 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 22 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Training was a bit hectic." ((in 10 reviews)); "Layoffs were always rumored but I never experienced any." ((in 9 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

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BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews

2.0

May 19, 2017

No work life balance; disparate work loads

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*some coworkers really work hard and help when they can *some benefits are neat like the paid time off for volunteer work

Cons

*some team members get great work life balance while the rest of us do the work for them. *low pay, health insurance is not so good (3K deductible, doesn't cover some of my normal health care) *constantly frustrated. Can't get good experience in my own position because I am too busy picking up pieces for the team I am on

BECU Response

9y

We appreciate your comments and service to BECU and our members. Employee feedback is an important tool for us to determine how we might improve and we encourage you to share feedback directly with your manager or Human Resource Business Partner for consideration.

5.0

May 9, 2017

Good Values / Low Pay

Member consultant lead

Recommend

CEO approval

Business Outlook

Pros

The credit union is not-for-profit and gives your job a sense of value. Unlike big banks, you feel that business is conducted with integrity. There are many benefits to working here including unlimited bus pass, great health coverage, retirement planning, discounts on loan rates, and more. Overall, it's a great company to work for and the people make it an enjoyable place to spend your work week.

Cons

In comparison to bigger financial institutions, the pay is on the median to lower side. There are commission opportunities, so to speak, however they can be a bit challenging. As with many jobs, your boss can make or break your experience. If you have a supportive/knowledgeable manager, you'll love it! If your manager is less attentive/not so knowledgeable, you may look to transfer as soon as possible.

BECU Response

9y

Thank you for taking the time to provide your feedback. We love hearing that you felt valued as an employee and recognize BECU as a great company to work for—both are what we strive for! We work to embody a “People Helping People” culture and managers working directly with their team and our members is an important piece. High engagement among our managers and teams, and daily communication create a successful working environment. As you recognized, many BECU managers excel in growing their team and making each individual feel valued, and we’ll share your feedback with our leaders for consideration to ensure this experience is consistent across all locations. BECU firmly believes rapport builds trust, trust builds engagement, and engagement is the foundation of putting our “Members First.” We appreciate you sharing your experience with us.

1.0

Apr 27, 2017

Fake People Telling You to be Real

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, pension (eventually), initial pay, good rates for loans and deposit accounts (to everyone)

Cons

People are fake, getting too greedy for a non-profit, unprofessional behaviors, rude

BECU Response

9y

Thank you for taking the time to share your feedback—both positive and constructive. We always encourage employees to express their concerns directly with their manager to see how we might improve.

Viewing 577 - 579 of 701 Reviews

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BECU

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Fake People Telling You to be Real

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