BECU reviews

Very stressful work environment. When interviewing I was told that BECU isn't a high-pressure sales environment, but that very much turned out not to be the case. You have to sell, sell, sell, and one of your bonuses is based around how high of a balance the people you sell loans, lines of credits, and credit cards have, so you're incentivized to sell to people who will carry those balances. Also, during our ethics training, they state that banks and credit unions shouldn't use sales numbers to give out bonuses. However, BECU's bonuses are based entirely around sales numbers, which led to coworkers trying to steal loans from each other, and as well as branches trying to steal loans from other branches. Their COVID response was disappointing, too. Very paternal and what management said was happening rarely matched what was actually happening in the NFCs/branches. When I asked my manager questions about COVID response, I was told not to complain and to be a team player. He also insinuated that if I really cared about safety, I'd be more focused on selling loans to our members. You'll have to fill out forms to fill out forms to fill out forms, and if any form is even partially incorrect, you get a lowered QA score and email to your manager reporting you. On more than one instance I had done everything I needed to, but because I didn't check off on a form that I had done those things, I received a lower QA score, which in turn affected my bonus.

Goals sometimes difficult depending on branch location