Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 750 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 42% of employees would recommend working at BECU to a friend and 39% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at BECU?

42% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Was a great benefits package and pay when I started." ((in 131 reviews)); "Great atmosphere and culture." ((in 51 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 50 reviews)); "Great at work/life balance if you work in the right department" ((in 47 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 24 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 32 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 23 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 12 reviews)); "Training is boring and drawn out way too long" ((in 11 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

42% would recommend to a friend

(203 total reviews)

Beverly Anderson

45% approve of CEO

39% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.0

Culture & values

2.8

Work/Life balance

2.4

Senior management

2.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

203 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Sep 24, 2019

Hired too many former bank executives

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, and most employees were a joy to work with, opportunities for career growth for a subset (maybe not a pro?)

Cons

Too many former bank executives destroying the idea of BECU as a member focused credit union and pushing bad products and sales; low pay; terrible management in my former department with no strategy or vision

BECU Response

6y

Thank you for sharing your feedback. As a member-owned credit union, we remain committed to the cooperative business model and are dedicated to empowering our members through financial education, affordable financial services and products that prioritize their financial health. At BECU, we also strive to embody the spirit of “People Helping People” across the organization and recognize the role that managers play in creating such an environment. Your comments have been passed along to our leadership team for further consideration.

5.0

Aug 15, 2019

Supportive company with awesome people and great work life balance

Operations support specialist

Recommend

CEO approval

Business Outlook

Pros

The leaders at BECU focus on their teams development and are very supportive. I came here for good work life balance and benefits and the people I have gotten to work with are a huge bonus to those items. I have been very happy with my work life balance across different positions in this company and think our benefits are amazing. The company culture has been consistent across different teams I've met with a very high emphasis on bringing your authentic self to work which I really appreciate because all our individual uniqueness make our teams stronger and more creative.

Cons

I have not found any downsides. I am so happy being here and plan to stay for a very long time.

2.0

Jul 2, 2019

Great company, terrible work-life balance

Concierge

Recommend

CEO approval

Business Outlook

Pros

Benefits Holiday Pay Discount on loan rates Learn a lot about financial health Co-workers are usually great

Cons

Terrible training. Recruiter misquoted hours for PT. Manager changed scheduled hours without consulting me. Concierge role doesn't receive any incentive pay. Others hired in "pay grade" above me with no degree or banking experience over me; I was told that since I didn't have banking experience they could only offer me the lowest entry point position (I'm a college graduate). IMPOSSIBLE to guarantee PTO if you're in the branches. No flexibility in start or end times, unless planned weeks to months ahead; I don't know how anyone can buy a house, have a baby, or have outside hobbies when the days off are constantly rotating, FT employees don't get 2 days off in a row. Long hours! Some FT employees will pull 10-12 hour days (7am mtg, 8:30am-6:15pm shift, get stuck until 7pm because someone walked in 2 minutes before closing wanting to open an account.

BECU Response

6y

Thank you for sharing your concerns. At BECU, we believe our employees are our greatest asset and are dedicated to setting you up for success both personally and professionally. Part of this includes providing employees with the proper tools, resources and trainings needed to effectively perform your current responsibilities, while also providing opportunities to grow professionally within the organization. We’re also equally as committed to the financial health and personal well-being of our employees, which includes promoting work-life balance and encouraging use of paid time off (PTO). We’re sorry to hear your feedback as this doesn’t reflect our commitment. We encourage you to connect with your manager or leadership team to talk about how we can better support your journey at BECU, including discussing career opportunities that align with your passions and learning more about the Concierge annual incentive plan.

Viewing 148 - 150 of 203 Reviews

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Hired too many former bank executives

Supportive company with awesome people and great work life balance

Great company, terrible work-life balance

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