BECU reviews

3.0

42% would recommend to a friend

(203 total reviews)
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Beverly Anderson

45% approve of CEO

39% positive business outlook

Reviews by job title

203 reviews

Reviews about "Compensation"

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4.0
Nov 19, 2018

High Turnover?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I retired from BECU and it was great all the way until it was time to hang up my door pass. The work environment was relaxing and access to management was an open door policy. Pay was competitive complemented with hard work. Everyone was friendly and support staff were more than willing to help when the going gets tough.

Cons

The sales goal that could make or break an employment; a seemingly tedious form of quality control that puts everyone on their toes adding more stress to the already pressure cooker environment in trying to meet sales goals; employee turnover, while it's good for BECU's bottom line it impacts the quality of work and efficiency. Case in point, I closed on an auto loan just recently and the consultant who has worked for BECU for a year just made too many mistakes. This in turn put additional burden when I had to contact BECU the following workday to have them change the contract. Call center loan reps could not even give me a simple bi-weekly calculation when all variables were available. Last but not the least, there's no denying the fact that after the subprime crisis, the feeling that BECU has metamorphosed into a profit driven organization is out in the open. At least that's how I see it too.

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BECU Response
7y
Thank you for your comments and for your contributions to BECU and our members. As a growing not-for-profit financial cooperative, we are committed to keeping the member experience and BECU’s unique culture consistent. We are deeply dedicated to our employees, members and communities, and are always looking for more opportunities to provide the programs, tools and services that best fit their needs. Feedback plays an essential role in ensuring we’re continuing to enhance the employee and member experience. Your thoughts are greatly appreciated, and we wish you nothing but the best in your future endeavors.
5.0
Nov 6, 2018

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really model our core values. Continuously growing!

Cons

Not as competitive with pay

1.0
Jul 18, 2018

Absolutely Awful

Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here... the pay is on par with any other bank or slightly lower.

Cons

They don't follow their own policies, the people are shady, hr won't help you, they play favorites to no end, conversations with management are required to be off the record at all times meaning no recorded phone calls, no emails, etc. Just not a good place to work for a moral person. No room for growth. They literally tell you go to elsewhere, get more experience, and then come back. Save your time and don't work here.

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BECU Response
7y
Thank you for sharing your feedback. At BECU, we believe our employees are our greatest asset and are an integral part of the organization. Fostering an environment where they feel valued and respected, and can grow professionally, is of the upmost importance, and we’re sorry to hear that was not your experience. We have passed along your comments to our leadership team and appreciate you taking the time to share your thoughts and concerns.
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