Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and the people are what keeps me here." ((in 136 reviews)); "great values and culture." ((in 52 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 50 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 48 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 23 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 29 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 23 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 13 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 11 reviews)); "Layoffs were always rumored but I never experienced any." ((in 10 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.0

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Career opportunities

BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

701 reviews

4.0

Oct 12, 2023

Good overall but with some significant pain points

Management

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent pay, good culture overall. Please continue to emphasize merit for selection of positions.

Cons

Terrible tech outages and constraints. So much so that it is the biggest factor questioning my loyalty to company as it causes such pain in the day to day. Additionally it's clear that several employees hired recently in higher paying spaces within the company are not pulling their weight and taking advantage of a largely trusting culture. This leads to the extra work being borne by those that do want to deploy solutions effectively and have earned that trust over years of performance.

2.0

Oct 12, 2023

it was ok

Member consultant iii

Recommend

CEO approval

Business Outlook

Pros

The culture of the company was really nice and easy to work in

Cons

management could be better, and the turnover was really bad, took a lot of time training instead of focusing on my job.

2.0

Oct 9, 2023

Good place to work if you have no disability or illness

Contact center consultant

Recommend

CEO approval

Business Outlook

Pros

The company initially had a strong focus on serving the community, but that appears to be shifting. The new management, predominantly from banking backgrounds, seems to be steering the policies in a different direction. BECU has an excellent work culture and is generally a fantastic place to be employed—unless you have a disability or health issues, in which case the experience isn't nearly as positive.

Cons

At my workplace, there's no designated sick leave, which means if I fall ill, I have to dip into my personal time off. This policy seriously undermines any notion of work-life balance. To make matters worse, navigating the disability leave management system is a nightmare. The company responsible for managing this aspect seems unaccountable for how they handle things, creating a prolonged and stressful process for me to get my disability pay. When I try to voice my concerns to management or the leave department, I'm told that I'm simply misunderstanding the situation because I'm unwell and should actually be grateful that we're covered by the leave management company. BECU is inclusive for their membership not their employees.

BECU Response

2y

We are sorry to hear about your experience and thank you for the feedback. BECU is very committed to supporting our employees with disabilities. Your feedback has been shared with our absence management team and you are welcome to contact the team at leaves@becu.org if you wish to discuss your experience in more detail.

Viewing 190 - 192 of 701 Reviews

Jobs at BECU

Teller - Eastside Financial Center

Teller - Tukwila Financial Center

Member Consultant Regional Support

Retail Delivery Business Development Manager

BECU

BECU reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good overall but with some significant pain points

it was ok

Good place to work if you have no disability or illness

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