BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)
avatar

Beverly Anderson

48% approve of CEO

37% positive business outlook

BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews
3.0
May 8, 2023

Culture Becoming More Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are on-par with other financial institutions - Many people within the org are wonderful, caring people and great to work with

Cons

- Management has changed how they approve bonuses. We used to consistently get 100-125% of our target bonus, but that has dropped every year I've been there. They always find some excuse to not payout the full amount (ex. a couple of years ago, we were denied our full bonus amount because a different team in our division didn't hit their goals - but we had entirely separate goals that had nothing to do with each other; another example: last year our goals kept changing because our team leadership changed 4 times in less than a year and the director at the end of the year didn't like the direction that the previous director chose for our goals so we didn't get our bonus) - Raises are completely arbitrary. They have annual reviews that grade you in multiple categories 1-5. The year I got 5's across the board, I got my lowest raise ever. But my lower rankings came with larger raises. Make it make sense. Note: You can probably expect a 3-4% annual raise (which in no way keeps up with inflation) - Empire building is becoming a huge problem. Be prepared to play politics if you want to stay and/or move up in the company - HR investigates complaints against HR, so nothing ever improves in that department - Leadership pretends to listen. They'll make skip levels, but none of the feedback results in any changes - Some managers will reward you for working overtime for free (not logging your hours), and punish you for choosing not to work overtime (even though they say it's not required). There is no work-life balance and if you try to make that balance for yourself, you'll be pushed out

5.0
May 6, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Pension plan after 5yrs, great benefits, $650 a yr health spending allowance, 100% Remote, Good Leadership, respectful and codrule workplace, 300 plus hrs PTO yearly (can cash out 80 hrs a year) and so much more.

Cons

I honestly cant think of any cons. It's a really nice place to work.

2.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The people who have stayed.

Cons

So much of BECU’s retail culture has changed over the past decade and in particular this last year. At points in the past, I have been very proud of working at BECU. Now, I fear senior leadership is not steering the Credit Union in the right direction. Credit Unions are meant to be contributors to the betterment of a community’s overall financial health. Now it seems our values are just being used as a veneer for increased sales. Many staff members view much of the changes this past year as a step towards being more like a bank. BECU has become too dependent on bureaucracy. Members have sensed this and reflected on this via survey. Retail staff are too afraid to communicate with management because they fear being labeled as a resistor. The reason often why the credit union cannot keep new retail employees and why tenured employees do leave is that compensation is not truly commensurate to what is. At every level at retail, other financial institutions are compensated handsomely on incentive. Their staff have more vacation days, benefits, and better true work life balance. If proper exit interviews have been conducted, and changed implemented…there wouldn’t be such a high turnover rate. But…most importantly…the culture just isn’t the same as it was. Senior leadership needs to truly understand what front line staff go through. Front line staff are the lifeblood of any financial institution. As it currently goes, I do not believe retail staff feel supported.

Viewing 220 - 222 of 701 Reviews

Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.