Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 750 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 42% of employees would recommend working at BECU to a friend and 39% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at BECU?

42% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and the people are what keeps me here." ((in 133 reviews)); "Great atmosphere and culture." ((in 56 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 51 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 47 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 23 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 33 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 22 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Training was a bit hectic." ((in 12 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 12 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

42% would recommend to a friend

(702 total reviews)

Beverly Anderson

45% approve of CEO

39% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.0

Culture & values

2.8

Work/Life balance

2.4

Senior management

2.4

Career opportunities

BECU has an employee rating of 3.0 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

702 reviews

4.0

Jan 12, 2026

Good place to work

Director

Recommend

CEO approval

Business Outlook

Pros

Good work life balance with an emphasis on providing good value for members

Cons

Behind technologically by 10 or so years.

BECU Response

6mo

Thank you for sharing your feedback. We’re glad to hear that you’ve experienced a healthy work-life balance and that the focus on providing value to members comes through in your work—those are important parts of our mission and culture. We also appreciate your perspective on technology. While modernization efforts take time and priorities can vary, we understand how working with older systems can be challenging and impact efficiency. Your feedback is a helpful reminder of why continued investment and thoughtful progress in this area matters. Thank you again for taking the time to share your experience.

3.0

Nov 26, 2025

Good Values, Good Benefits, Decent Pay

Vice president

Recommend

CEO approval

Business Outlook

Pros

The company wants to do the right thing

Cons

There are a lack of competent people at all levels of the organization that make it difficult to move things forward.

BECU Response

7mo

Thank you for sharing your thoughts so openly. It’s encouraging to hear that you feel the company genuinely wants to do the right thing — that intention matters, and it’s an important foundation to build on. At the same time, we understand your frustration with the challenges that arise when experience or skill gaps make it hard to move work forward smoothly. Your perspective is a helpful reminder that strong intentions need to be paired with the right support, development, and clarity at every level of the organization. We appreciate you taking the time to share this, and your feedback helps highlight where continued investment in people and processes is needed.

2.0

Nov 21, 2025

BECU has lost their focus.

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and competitive pay.

Cons

Stopped pension for new hires Extremely political. They boast about their 49% internal hire rate for operations division… but I know for a fact that is not reflected in fraud operations. They are consistently turning down internal employees for out of state with “more experience” but we all know it’s because it’s cheaper. Can’t maintain focus. So many big projects over the years halted. Strategy changes. Sudden acquisition of another credit union when we’re already so unstable on our own growth and vision. Goals are consistently changed halfway through the year or delayed until it’s too late in the year to achieve them. Each year, the incentives get smaller and small smaller, but the executives never take a cut of their incentive. Only one vice president spoke up and said that they should cut their incentive if everyone else has to… The remainder of the team disagreed and wanted to keep their full bonus. That speaks volumes to the character behind senior leadership.

Viewing 277 - 279 of 702 Reviews

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BECU

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Good place to work

Good Values, Good Benefits, Decent Pay

BECU has lost their focus.

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