Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 750 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 42% of employees would recommend working at BECU to a friend and 39% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at BECU?

42% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and the people are what keeps me here." ((in 133 reviews)); "Great atmosphere and culture." ((in 56 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 51 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 47 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 23 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 33 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 22 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Training was a bit hectic." ((in 12 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 12 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

42% would recommend to a friend

(702 total reviews)

Beverly Anderson

45% approve of CEO

39% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.0

Culture & values

2.8

Work/Life balance

2.4

Senior management

2.4

Career opportunities

BECU has an employee rating of 3.0 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

702 reviews

3.0

Dec 13, 2024

New Executive Management

Head teller

Recommend

CEO approval

Business Outlook

Pros

Working remote, benefits, flex scheduling, good comp

Cons

Bureaucratic misalignment of every department, decision making slow, lack of coordination, management is all over the country… culture to Wa is gone…

BECU Response

1y

Thank you for sharing your feedback. We take your concerns very seriously, especially in regards to BECU's culture. We know that there has been quite a bit of growth and change over the last couple of year, which at times can cause confusion. It's always the aim to ensure team members are clearly communicated with, but it seems that we fell short here. We appreciate the time you took to leave a comment and will share your feedback with the appropriate channels.

5.0

Nov 18, 2024

Value Stream Manager

Value stream manager

Recommend

CEO approval

Business Outlook

Pros

Great experience with supply chain

Cons

Company is having a financial challenge.

5.0

Oct 22, 2024

.

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

A company that values it's employees and on average pays above the standard of other companies that offer that position.

Cons

While I worked there, the #1 call reason was an email sent to the member calling attention to their account, confusing the member into thinking their account had been compromised when it was not.

BECU Response

1y

We love it when our former team members have a great experience working for BECU and connecting with our organization’s purpose. Thank you for the time you spent helping serve our members and their communities! We also appreciate your feedback and insight about confusion members may be facing. We will ensure we share this with appropriate channels.

Viewing 289 - 291 of 702 Reviews

Jobs at BECU

Teller - Tukwila Financial Center

Teller - Everett Financial Center

Web Solutions Specialist

BECU

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New Executive Management

Value Stream Manager

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