BGE reviews

3.6

66% would recommend to a friend

(225 total reviews)

Calvin G. Butler Jr.

67% approve of CEO

66% positive business outlook

BGE has an employee rating of 3.6 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BGE employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

225 reviews
4.0
Sep 14, 2016

FLEET LIFER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learn through OJT while working at your current discipline Learn through outside education to advance your career

Cons

Can become overwhelming during storm deployment

4.0
Sep 10, 2016
Recommend
CEO approval
Business Outlook

Pros

* Great Salary, started at $20.42/hour in a call center environment - with increases as you gain more skills/complete more training. Current rate with 2 skills (Collections/Service Orders) is $21.53/hour * Full Time Employment, convenient location to Baltimore City - guarded entrances, safe office work environment * Great matching 401K Program & other benefits * 11 Vacation Days, 4 Floating Holidays, etc. that increases based on tenure with the company * There is opportunity to move within the company, but you have to stick with it - and the call center has a really high turnover rate * There are a lot of Employee Resource Groups that offer opportunities to network & etc, but with the lack of work/life balance in the call center - you really aren't able to participate in any of it * Very high call volume call center - thousands of calls a day, and customer base varies - many are highly opinionated of the company being a "monopoly"

Cons

* Absolutely no work/life balance - Call center employees are essential from 7AM-7PM while the business is open. * Monthly rotating schedules that change. Your start time could be anywhere between 7AM - 10:15AM, or 4PM. Flexibility is a must, but more often than not - the entire call center can be kept "until further notice" - which could result in a 12-hour shift regularly. * Near impossible to schedule things around work - including doctors appointments, child care, anything social outside of work. Operations team attempts to balance business needs and the humanity of call center employees - but has a long way to go to reach any sort of "balance" for the employees.

4.0
Aug 9, 2016

Engineering Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely friendly and welcoming environment. Flexible work hours. Upper Management very transparent and accessible. Mobility inside of BGE and other Exelon companies seem to be a priority. Large program to modernize work spaces. Compensation.

Cons

Had some problems getting access to some things required for my work. Some slow periods when I didn't have any work to do. Notable/Recognizable dissonance between the "Exelon way" and the established BGE way at some points.

Viewing 187 - 189 of 225 Reviews

Glassdoor has 310 BGE reviews submitted anonymously by BGE employees. Read employee reviews and ratings on Glassdoor to decide if BGE is right for you.