Pros
Direct Supervisors have recently been trained to be effective leaders. It has resulted in lots of positive changes. Supervisors are open, encouraging, and make efforts to ensure you succeed. The company is sensitive to personal needs. Human Resources is excellent. They recently lost a great Director, though! Home/Work flexibility has been outstanding! Clients are treated with utmost respect and professionalism. There is a small bonus every three months if client surveys are returned with positive feedback.
Cons
Pay is NOT competitive and they do not reward new hires with experience. One with 15 years of experience makes the same as a recent college graduate. Raises average 2%...hardly the cost of living increase. Health insurance costs are surprisingly high and are only truly worth the cost if you utilize only BJC hospitals/Pharmacies. They do not take into account that some employees live nowhere near one of their sites. Top executive refuses to directly answer challenging questions when in a focus group. Will deny hearing other employees concerns about the issue or deny there is a problem in the company.