BNSF Railway reviews

3.1

44% would recommend to a friend

(2,427 total reviews)
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Kathryn Farmer

42% approve of CEO

46% positive business outlook

BNSF Railway has an employee rating of 3.1 out of 5 stars, based on 2,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BNSF Railway employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 26, 2012

Stable organization with tons of history!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are great. They are welcoming, full of pride, and all of us enjoy the history here at BNSF. There aren't many places these days where retirement is an option. At BNSF, nearly everyone will get to retire. Great presence with the many branches of the military, and BNSF frequently hires those with history in the armed forces. Female leadership is now becoming more common. It's nice to see a company that was primarily male led, transition into a very diverse organization. Attrition is primarily caused by retirement, which means more opportunity for new hires! BNSF focuses heavily on how to bridge the gap between generations, as they have such a diverse workforce. With BNSF you can go anywhere and do anything! The country is your canvas, and whatever path you can imagine, is just waiting for the taking. Benefits are AMAZING for hourly employees. Nearly 100% paid for, with incredibly generous medical benefits. There aren't many places in 2012 where you can work, and get such a solid place of employment. It's a great organization to work for.

Cons

Outsiders, new hires, are somewhat frowned upon. The organization tends to promote within, a very noble quality for organizations these days. When new hires come in from external organizations, they have a more difficult time acclimating to the environment. Initially, the teams are cautious, but ultimately welcome outsiders with open arms. Because BNSF is such an old organization, with a significant amount of history, change is commonly frowned upon or is difficult to obtain a following for. You can still see some resistance to using email, mobile phones, etc. The organization as a whole, really likes face to face contact which is great, however that can sometimes clash with the younger generations who prefer email and text message. On the flip side, BNSF focuses heavily on bridging the generation gap as attrition rates increase due to retirement.

5.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Senior management is professional as well as friendly and encouraging. There is good recognition even for the smallest contribution you do in terms of work. Work list balance is too good. Would vote as one of the best companies to work for

Cons

pay used to be low, but now they have increased it. so its good

3.0
Apr 26, 2012
Recommend
CEO approval
Business Outlook

Pros

BNSF is a descent place to work. The pay is above average. The medical benefits and retirement are exceptional. The number of paid holidays is generous. Most of the people you work with in the field are consumet professionals who are extremely dedicated. This industry is very stable even in a down economy. If you can handle the travel requirements or being expected to move where ever they tell you it is great.

Cons

The balance between work and home time is a huge negative. Work is excpected to come before family although you are told that family comes first. The people who say the balance is acceptable are office personel or in management. Many of the supervisors I know, however regret leaving the ranks and going into the management side. Instability of Front Line Supervisors is a problem, due to promotions and other movement the field personel are constantly dealing with new supervisors who want to "fix" the system to prove their worth so they can climb the corporate ladder. This leads to policy changes, miscommunications, misunderstandings, and mistrust. Another problem is supervisors that are brought in with no understanding of the industry who can not relate to the personnel in the field. Communication is a big problem as well, but that is to be expected in a large corporation. Unfortunately the field personnel take the brunt of it when things are miscommunicated between individuals in management. And finally due to a fear of failure or being wrong about a decision, front line supervisors often are unable to give you answers when you have questions for them. They have been nuetered by fear of making a mistake. This is understandable if it comes to an issue of safety or something that may cause a catastrophic failure, but if happens in the most minor occations.

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Glassdoor has 2,634 BNSF Railway reviews submitted anonymously by BNSF Railway employees. Read employee reviews and ratings on Glassdoor to decide if BNSF Railway is right for you.