Is BNY a good company to work for as a Client Service Associate?

Client Service Associate professionals working at BNY have rated their employer with 3.2 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of BNY employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at BNY now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at BNY .

Does BNY pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at BNY with 3.5 out of 5 stars based on 33 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at BNY.

How happy are Client Service Associate professionals working at BNY?

72% of Client Service Associate employees at BNY would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Client Service Associate professionals have also rated BNY with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at BNY?

Vice President (740) , Analyst (613) , Associate (394) , Senior Associate (304) , Senior Analyst (258) , Fund Accountant (245) , Software Engineer (200) , Business Analyst (176) , Lead Analyst (175) , Software Developer (149) , Financial Analyst (138) , Director (130) , Operations Analyst (127) , Intern (123) , Intermediate Representative (116)

What are the pros of working at BNY according to real employee reviews?

"Good work life balance so you can manage your professional and personal life together very good" ((in 1328 reviews)); "People were great and i enjoyed that no one had any egos when it came to assignments at hand." ((in 936 reviews)); "Provides good benefits and very flexible when it comes to handling personal matters outside of work." ((in 871 reviews)); "Culture is good and diversity" ((in 607 reviews)); "Work culture was good and flexible" ((in 329 reviews))

What are the cons of working at BNY according to real employee reviews?

"Low pay compared to all other big financial companies and very small raises and bonuses." ((in 731 reviews)); "Management (for the most part) has poor communication and does not know how to manage without micromanaging." ((in 693 reviews)); "salaries can be low and untransparent." ((in 472 reviews)); "Managers sometimes have less knowledge than associates on certain funds if you get a bad manager." ((in 322 reviews)); "Frequent layoffs and workforce reductions" ((in 287 reviews))

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BNY Client Service Associate reviews

3.2

72% would recommend to a friend

(33 total reviews)

Robin Vince

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

2.9

Career opportunities

Client Service Associate employees have rated BNY with 3.2 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. BNY is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

33 reviews

4.0

Jul 12, 2026

Standard benefits, but training needs improvement

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are standard, not bad.

Cons

Training could be a little better

2.0

Jun 22, 2026

Good pay, but negative culture and understaffed

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for entry level

Cons

Negative culture and extremely understaffed

5.0

Apr 28, 2026

Good company to work for

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Salary, health insurance, pension, flexible working hours

Cons

Closed Wexford office, work life balance,

Viewing 1 - 3 of 33 Reviews

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BNY

BNY Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Standard benefits, but training needs improvement

Good pay, but negative culture and understaffed

Good company to work for

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