Is BNY a good company to work for as a Client Service Representative?

Client Service Representative professionals working at BNY have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of BNY employees being 3.4 out of 5 stars. Search open Client Service Representative Jobs at BNY now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at BNY .

Does BNY pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at BNY with 3.2 out of 5 stars based on 89 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at BNY.

What are the top reviewed jobs at BNY?

Vice President (741) , Analyst (614) , Associate (394) , Senior Associate (304) , Senior Analyst (258) , Fund Accountant (245) , Software Engineer (201) , Business Analyst (176) , Lead Analyst (175) , Software Developer (149) , Financial Analyst (138) , Director (130) , Operations Analyst (129) , Intern (124) , Intermediate Representative (116)

What are the pros of working at BNY according to real employee reviews?

"Good work life balance so you can manage your professional and personal life together very good" ((in 1334 reviews)); "People were great and i enjoyed that no one had any egos when it came to assignments at hand." ((in 931 reviews)); "Provides good benefits and very flexible when it comes to handling personal matters outside of work." ((in 881 reviews)); "Culture is good and diversity" ((in 605 reviews)); "All good and good work culture" ((in 317 reviews))

What are the cons of working at BNY according to real employee reviews?

"low pay and limited upside" ((in 739 reviews)); "Management (for the most part) has poor communication and does not know how to manage without micromanaging." ((in 686 reviews)); "salaries can be low and untransparent." ((in 473 reviews)); "Managers sometimes have less knowledge than associates on certain funds if you get a bad manager." ((in 311 reviews)); "Frequent layoffs and workforce reductions" ((in 281 reviews))

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BNY Client Service Representative reviews

3.0

57% would recommend to a friend

(89 total reviews)

Robin Vince

66% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.7

Career opportunities

2.4

Senior management

Client Service Representative employees have rated BNY with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. BNY is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

3.0

Jul 31, 2024

Unorganised

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Some managers are nice. Availablity to work from home

Cons

The Poland team has no authority over the US team. Some team members were frequently transferred to other teams and eventually ended up being moved back.

5.0

Jul 26, 2024

Gud cultural values & work life balance

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Best company for female employees

Cons

Need to change benefits for employees

4.0

Jul 12, 2024

Nice enviroment

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Additional benefits such as care givers leave and parental leave

Cons

Very high workload and not enough staff

Viewing 16 - 18 of 89 Reviews

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Jobs at BNY

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Specialist, Client Service Management II

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Senior Specialist, Client Processing

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BNY

BNY Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unorganised

Gud cultural values & work life balance

Nice enviroment

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