Is BNY a good company to work for as a Intermediate Representative Client Services ?

Intermediate Representative Client Services professionals working at BNY have rated their employer with 3.6 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of BNY employees being 3.4 out of 5 stars. Search open Intermediate Representative Client Services Jobs at BNY now and start preparing for your job interview by browsing frequently asked Intermediate Representative Client Services interview questions at BNY .

Does BNY pay Intermediate Representative Client Services employees well?

Intermediate Representative Client Services professionals rate their compensation and benefits at BNY with 3.9 out of 5 stars based on 39 anonymously submitted employee reviews. This is 16.7% better than the company average rating for salary and benefits. Find out more about Intermediate Representative Client Services salaries at BNY.

How happy are Intermediate Representative Client Services professionals working at BNY?

69% of Intermediate Representative Client Services employees at BNY would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Intermediate Representative Client Services professionals have also rated BNY with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at BNY?

Vice President (740) , Analyst (614) , Associate (394) , Senior Associate (304) , Senior Analyst (258) , Fund Accountant (245) , Software Engineer (200) , Business Analyst (176) , Lead Analyst (175) , Software Developer (149) , Financial Analyst (138) , Director (130) , Operations Analyst (128) , Intern (123) , Intermediate Representative (116)

What are the pros of working at BNY according to real employee reviews?

"Good work life balance so you can manage your professional and personal life together very good" ((in 1354 reviews)); "People were great and i enjoyed that no one had any egos when it came to assignments at hand." ((in 935 reviews)); "Provides good benefits and very flexible when it comes to handling personal matters outside of work." ((in 882 reviews)); "Culture is good and diversity" ((in 618 reviews)); "Work culture was good and flexible" ((in 316 reviews))

What are the cons of working at BNY according to real employee reviews?

"low pay and limited upside" ((in 734 reviews)); "Management (for the most part) has poor communication and does not know how to manage without micromanaging." ((in 697 reviews)); "salaries can be low and untransparent." ((in 482 reviews)); "Managers sometimes have less knowledge than associates on certain funds if you get a bad manager." ((in 322 reviews)); "Frequent layoffs and workforce reductions" ((in 295 reviews))

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BNY Intermediate Representative Client Services reviews

3.6

69% would recommend to a friend

(39 total reviews)

Robin Vince

56% approve of CEO

69% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

Intermediate Client Service Representative employees have rated BNY with 3.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Intermediate Client Service Representative professionals have a good working experience there. BNY is rated in line with the average (within 1 standard deviation) by Intermediate Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

39 reviews

4.0

Jun 16, 2025

Absolutely Loved It- A Seamless Experience!

Intermediate representative client processing

Recommend

CEO approval

Business Outlook

Pros

• Excellent service throughout • Smooth and efficient process • Friendly and helpful staff • Great attention to detail • Exceeded expectations in every aspect

Cons

None to mention, I liked everything.

3.0

May 29, 2025

Solid Entry-Level Role with Learning Opportunities, but Limited Advancement Prospects

Intermediate representative client processing

Recommend

CEO approval

Business Outlook

Pros

Supportive Work Environment: Many employees appreciate the helpful colleagues and mentorship programs. Learning Opportunities: The role offers exposure to various responsibilities, beneficial for skill development. Flexible Work Options: Some positions provide work-from-home flexibility, enhancing work-life balance. Reputable Employer: Working at BNY Mellon is considered prestigious and valuable for one's resume.

Cons

Limited Career Advancement: Employees report slow promotion processes and a lack of merit-based progression. Repetitive Tasks: The role can involve monotonous duties, leading to potential boredom over time. Management Challenges: Some reviews mention inconsistent management quality and communication issues. Compensation Concerns: Salaries are perceived as below market rate, especially considering the workload

5.0

Feb 28, 2025

Best place to work for

Intermediate representative client processing

Recommend

CEO approval

Business Outlook

Pros

Work life balance Friendly atmosphere Learning environment Good work place to start as a fresher

Cons

Everything is perfect , no cons to say

Viewing 1 - 3 of 39 Reviews

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Jobs at BNY

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United States

View job

Specialist, Client Processing

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BNY Intermediate Representative Client Services reviews

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Reviews by job title

Absolutely Loved It- A Seamless Experience!

Solid Entry-Level Role with Learning Opportunities, but Limited Advancement Prospects

Best place to work for

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