BSI reviews

3.5

58% would recommend to a friend

(1,012 total reviews)
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Susan Taylor Martin

79% approve of CEO

61% positive business outlook

BSI has an employee rating of 3.5 out of 5 stars, based on 1,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BSI employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jan 18, 2026

Good place

Recommend
CEO approval
Business Outlook

Pros

Fair Good management at times

Cons

Long hours no recognition really

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BSI Response
5mo
Thanks for your honest feedback around sometimes feeling overwhelmed with the workload. We strive to provide the best wellbeing initiatives and flexible working arrangements with our Global Smart Working Policy to enable best productivity for the business and colleagues to achieve work-life-balance, We encourage you to speak with your Line Manager or People Team to support you on this further.
2.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The majority of the auditors that you work with are some of the smartest people you'll meet within the Medical Device industry.

Cons

I wasn’t fully aware of how much the Regulatory Services group had changed since I first joined. The team dynamic has shifted significantly due to changes in management. There seems to be a recurring theme among the SDMs following the initial round of layoffs earlier this year: highly competent employees are often rewarded with additional work. The focus of the role has also shifted. It used to be primarily about delivering billable days and ensuring client satisfaction, but now it includes a substantial number of special projects that not everyone is fully aligned with. Additionally, there is a sense that people are hesitant to speak up due to fear of retaliation. For someone starting their professional career, this is a good place to gain experience for about 2 years. However, career growth tends to plateau after that, and long-term trajectory may be limited.

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BSI Response
5mo
Thanks for your feedback and we're glad you find our talented team inspiring to work with. At the same time, we're sorry to learn that your experience hasn’t been entirely positive. Our people are our greatest assets & we wouldn't have progressed this far without their passion and expertise. We have to adapt to the ever-changing business environment and make ourselves agile and future-ready, and at the same time, we value everyone's ideas and ensure everyone feel supported and their voices heard. Our internal engagement channels, such as "Your Say" engagement survey, enable our colleagues to provide invaluable feedback and suggestions to make BSI progress even further and better for everyone. We encourage all colleagues to participate in these internal communications channel and rest assure, all suggestions and comments are fully anonymised and treated confidentially.
1.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

People are nice but not the most talented (sorry). Hybrid working is the only perk.

Cons

Poor management and processes all over which then impacts culture. It’s slower than the public sector. No strategy set up other than a focus on sustainable. As this isn’t a listed company, it doesn’t matter to them and clients will always need standards. No accountability, no poor performance addressed. Overall quite mediocre like their compensation and set of benefits. Company isn’t ready for the transformation required.

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BSI Response
5mo
Thanks for taking the time to leave us a review and we appreciate your honesty on how we can improve further as an organisation to be more future-proof. We encourage all our colleagues to provide recommendations and suggestions through our internal engagement channels which are anonymous and confidential to help us strive for more accountability and efficiency.
Viewing 19 - 21 of 1,012 Reviews

Glassdoor has 1,153 BSI reviews submitted anonymously by BSI employees. Read employee reviews and ratings on Glassdoor to decide if BSI is right for you.