Does Bakkt pay their employees well?

According to anonymously submitted Glassdoor reviews, Bakkt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bakkt. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Bakkt?

28% of Bakkt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bakkt 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Bakkt?

Customer Service Representative (12) , Travel Agent (6) , Customer Service Representative (CSR) (5) , Director (5) , Software Engineer (5) , Supervisor (5) , Software Development Engineer In Test (SDET) (4) , Customer Service (2) , Front Line Agent (2) , Manager (2) , Product Owner (2) , Scrum Master (2) , Senior Customer Service Representative (2) , Senior Travel Agent (2) , Travel Consultant (2)

What are the pros of working at Bakkt according to real employee reviews?

"they pay is good and they do hire within and always have a lot of openings always offering OT" ((in 11 reviews)); "Good benefits" ((in 10 reviews)); "Some great people" ((in 5 reviews)); "Great team" ((in 3 reviews)); "Good colleagues to work with and collab with." ((in 3 reviews))

What are the cons of working at Bakkt according to real employee reviews?

"Senior leadership; top heavy org especially on the tech side" ((in 12 reviews)); "Communication with the staff from management is terrible." ((in 6 reviews)); "Been multiple layoffs over the past year." ((in 4 reviews)); "Management is not very good" ((in 4 reviews)); "The culture is antiquated and old school for a supposedly modern fintech company with remote work not allowed even after people joined the company believing it was an option." ((in 4 reviews))

What are employees saying about Bakkt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bakkt layoffs and their outlook for job security at Bakkt in 2026.

What are the top reviewed Bakkt locations?

Alpharetta , Atlanta , Scottsdale , New York , Phoenix , San Diego , Orlando , Duluth

Bakkt reviews

2.7

28% would recommend to a friend

(127 total reviews)

Gavin Michael

24% approve of CEO

23% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Bakkt has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bakkt employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

127 reviews

5.0

May 4, 2023

Good environment

Customer service

Recommend

CEO approval

Business Outlook

Pros

Fun co workers and upper management cares

Cons

We use to be at home now we are back in the office

2.0

Apr 3, 2023

Don’t walk, RUN!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- you get to put crypto on your resume

Cons

- bought naming rights to a stadium in Vegas while laying off over 50 people - misguided leadership - no clear direction - abandons projects whenever something new and shiny comes up - more people in C Suite than deals made last year - Renamed Chief of Staff to Chief Admin Officer so baby didn’t feel left out - having serious money issues (they were even before the crypto winter, don’t let them fool you)

1.0

Feb 9, 2023

Unstable Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are select few that are smart employees

Cons

Upper management and leadership are completely incompetent which has led them to be in big financial trouble.

Viewing 31 - 33 of 127 Reviews

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Don’t walk, RUN!!!

Unstable Company

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