Does Bakkt pay their employees well?

According to anonymously submitted Glassdoor reviews, Bakkt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bakkt. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Bakkt?

28% of Bakkt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bakkt 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Bakkt?

Customer Service Representative (12) , Travel Agent (6) , Customer Service Representative (CSR) (5) , Director (5) , Software Engineer (5) , Supervisor (5) , Software Development Engineer In Test (SDET) (4) , Customer Service (2) , Front Line Agent (2) , Manager (2) , Product Owner (2) , Scrum Master (2) , Senior Customer Service Representative (2) , Senior Travel Agent (2) , Travel Consultant (2)

What are the pros of working at Bakkt according to real employee reviews?

"they pay is good and they do hire within and always have a lot of openings always offering OT" ((in 11 reviews)); "Good benefits" ((in 10 reviews)); "Some great people" ((in 5 reviews)); "Great team" ((in 3 reviews)); "Good colleagues to work with and collab with." ((in 3 reviews))

What are the cons of working at Bakkt according to real employee reviews?

"Senior leadership; top heavy org especially on the tech side" ((in 12 reviews)); "Communication with the staff from management is terrible." ((in 6 reviews)); "Been multiple layoffs over the past year." ((in 4 reviews)); "Management is not very good" ((in 4 reviews)); "The culture is antiquated and old school for a supposedly modern fintech company with remote work not allowed even after people joined the company believing it was an option." ((in 4 reviews))

What are employees saying about Bakkt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bakkt layoffs and their outlook for job security at Bakkt in 2026.

What are the top reviewed Bakkt locations?

Alpharetta , Atlanta , Scottsdale , New York , Phoenix , San Diego , Orlando , Duluth

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Bakkt

Bakkt reviews

2.7

28% would recommend to a friend

(127 total reviews)

Gavin Michael

24% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (127 reviews)

Ratings by demographic groups

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Bakkt has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bakkt employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

127 reviews

1.0

Jan 24, 2024

Poor communication

Crs agent

Recommend

CEO approval

Business Outlook

Pros

Some mangers are nice and understand, free benefits

Cons

Terrible pay , terrible communication

1.0

Jan 12, 2024

Crypto is unstable so is a job in Crypto.

Director of business development

Recommend

CEO approval

Business Outlook

Pros

Great Pay Nice per diem Free Snacks

Cons

MAJOR LACK OF DIVERSITY CEO Lacks vision No REMOTE work Work/ Life Balance

4.0

Dec 20, 2023

Great start for the travel industry

Senior travel agent

Recommend

CEO approval

Business Outlook

Pros

The job was super easy, lots of point and click work, promotion from within was faster than expected, décent benefits and office location

Cons

Management retainment is questionable , returned to office, lack of overtime, some promotions may be undeserved and out of desperation due to high turn over

Viewing 49 - 51 of 127 Reviews

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Poor communication

Crypto is unstable so is a job in Crypto.

Great start for the travel industry

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