Bakkt reviews

2.7

28% would recommend to a friend

(127 total reviews)

Gavin Michael

24% approve of CEO

23% positive business outlook

Bakkt has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bakkt employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

127 reviews
1.0
Dec 16, 2022

You'll do a different job than you were hired for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salaries for the market, but benefits are an absolute joke. They just reexamined their benefits policies and gave everyone another week of vacation, which is great, but then only increased maternity leave to 8 weeks. What a joke of a company.

Cons

As most of the other reviews say, Bakkt has no idea what kind of company it is -- all of which is because CEO Gavin is incompetent. Because it's constantly changing direction (and I mean constantly!!), if you're hired to do one job at Bakkt, that role and those responsibilities may be completely different just weeks later that they'll have you doing something that you have zero experience and no passion doing. Projects that you may have been working on for MONTHS, get scraped suddenly to "shift focus to new business goals." Then they act like you haven't contributed during performance reviews since they're the ones who shift direction at the last minute. It's impossible to keep up. The leadership team will outright lie and tell you one thing in order to try to keep you happy, then pretend like it never happened when you follow up. They're running away all the good employees who are tired of their BS and then laying off all the other ones. The layoffs that occurred in December 2022 were beyond frustrating. Every other Friday there's an All Hands meeting, where robotic Gavin reads slides that other people put together for him, telling the entire company that Bakkt is in a great position and to not worry about the rest of the crypto market. Then BAM, they layoff 15% of staff with only 4 weeks severance acting like they were being such a gracious company to give everyone 4 weeks. The company is so old school that Gavin is making everyone report to an office -- even for employees who were hired for remote roles. He doesn't care about the lack of culture at the company and is doing nothing to change it.

1.0
Dec 15, 2022

Nothing surprises me

Recommend
CEO approval
Business Outlook

Pros

None, unless for some reason you want crypto on your resume

Cons

EVERY single bad review of this company is removed, and there have been many. The company is doing everything it can to survive including canning 200 people the week before Christmas. “Leadership” can’t lead their way out of a paper bag, the worst manager I’ve had in 25 years is on the company website, and he’s nothing short of an idiot.

Viewing 85 - 87 of 127 Reviews

Glassdoor has 130 Bakkt reviews submitted anonymously by Bakkt employees. Read employee reviews and ratings on Glassdoor to decide if Bakkt is right for you.