Does Bakkt pay their employees well?

According to anonymously submitted Glassdoor reviews, Bakkt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bakkt. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Bakkt?

28% of Bakkt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bakkt 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Bakkt?

Customer Service Representative (12) , Travel Agent (6) , Customer Service Representative (CSR) (5) , Director (5) , Software Engineer (5) , Supervisor (5) , Software Development Engineer In Test (SDET) (4) , Customer Service (2) , Front Line Agent (2) , Manager (2) , Product Owner (2) , Scrum Master (2) , Senior Customer Service Representative (2) , Senior Travel Agent (2) , Travel Consultant (2)

What are the pros of working at Bakkt according to real employee reviews?

"they pay is good and they do hire within and always have a lot of openings always offering OT" ((in 10 reviews)); "Good benefits" ((in 9 reviews)); "Some great people" ((in 4 reviews)); "Beautiful office space at Avalon with easy parking." ((in 3 reviews)); "Good colleagues to work with and collab with." ((in 3 reviews))

What are the cons of working at Bakkt according to real employee reviews?

"Senior leadership; top heavy org especially on the tech side" ((in 12 reviews)); "Management is not very good" ((in 5 reviews)); "The communication was also poor as it was released in a companywide email, not communicated by managers" ((in 5 reviews)); "Very high turnover and many layoffs" ((in 4 reviews)); "The culture is antiquated and old school for a supposedly modern fintech company with remote work not allowed even after people joined the company believing it was an option." ((in 4 reviews))

What are employees saying about Bakkt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bakkt layoffs and their outlook for job security at Bakkt in 2026.

What are the top reviewed Bakkt locations?

Alpharetta , Atlanta , Scottsdale , New York , Phoenix , San Diego , Orlando , Duluth

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Bakkt

Bakkt reviews

2.7

28% would recommend to a friend

(127 total reviews)

Gavin Michael

24% approve of CEO

23% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.0

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.3

Senior management

Bakkt has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bakkt employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

4.0

Oct 11, 2023

New company innovative

Director

Recommend

CEO approval

Business Outlook

Pros

Loyalty space is growing rapidly

Cons

New company adapting to changing dynamics

3.0

Aug 10, 2023

None

Scrum master

Recommend

CEO approval

Business Outlook

Pros

Salary and coworkers were pros.

Cons

I really don't have cons I would like to share.

1.0

Aug 6, 2023

Look somewhere else

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Decent insurance, decent people. Hours are good.

Cons

Leadership is horrible. No merrit increases last year and this year isn’t looking better. Been multiple layoffs over the past year.

Viewing 85 - 87 of 127 Reviews

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Complaint Analyst

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