Does Bakkt pay their employees well?

According to anonymously submitted Glassdoor reviews, Bakkt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bakkt. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Bakkt?

28% of Bakkt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bakkt 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Bakkt?

Customer Service Representative (12) , Travel Agent (6) , Customer Service Representative (CSR) (5) , Director (5) , Software Engineer (5) , Supervisor (5) , Software Development Engineer In Test (SDET) (4) , Customer Service (2) , Front Line Agent (2) , Manager (2) , Product Owner (2) , Scrum Master (2) , Senior Customer Service Representative (2) , Senior Travel Agent (2) , Travel Consultant (2)

What are the pros of working at Bakkt according to real employee reviews?

"they pay is good and they do hire within and always have a lot of openings always offering OT" ((in 11 reviews)); "Good benefits & pay" ((in 9 reviews)); "Some great people" ((in 5 reviews)); "Beautiful office space at Avalon with easy parking." ((in 3 reviews)); "Great team" ((in 3 reviews))

What are the cons of working at Bakkt according to real employee reviews?

"Senior leadership; top heavy org especially on the tech side" ((in 12 reviews)); "Communication with the staff from management is terrible." ((in 7 reviews)); "Management is not very good" ((in 5 reviews)); "Been multiple layoffs over the past year." ((in 4 reviews)); "The culture is antiquated and old school for a supposedly modern fintech company with remote work not allowed even after people joined the company believing it was an option." ((in 4 reviews))

What are employees saying about Bakkt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bakkt layoffs and their outlook for job security at Bakkt in 2026.

What are the top reviewed Bakkt locations?

Alpharetta , Atlanta , Scottsdale , New York , Phoenix , San Diego , Orlando , Duluth

Bakkt reviews

2.7

28% would recommend to a friend

(127 total reviews)

Gavin Michael

24% approve of CEO

23% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Bakkt has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bakkt employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

127 reviews

4.0

Sep 10, 2021

Great company, communication could be better

Software development engineer in test (sdet)

Recommend

CEO approval

Business Outlook

Pros

Good pay, exciting product, nice office

Cons

Communication is sometimes difficult, often not sure who I should be reaching out to

5.0

Jul 8, 2021

Excellent place to work

Software development engineer in test (sdet)

Recommend

CEO approval

Business Outlook

Pros

Benefits are great (no cost for default), life work balance fits my needs, salary is very competitive and culture is pretty transparent.

Cons

Cant think of something for now

1.0

Mar 26, 2022

Entry level only

Travel helpdesk

Recommend

CEO approval

Business Outlook

Pros

Benefits, time off, schedules(for some, favorites can be played).

Cons

Racist environment, no meetings with direct manager, low pay for higher roles, company values having incompetent people over people who can actually learn to do the job correctly.

Viewing 124 - 126 of 127 Reviews

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